Macy's · 11 hours ago
Retail Fulfillment Associate, Roseville Galleria - Full Time
Macy's is a well-established retail company that has been part of American culture for over 160 years. They are seeking a Retail Fulfillment Associate who will enhance the shopping experience for omni-channel customers by combining sales floor engagement with fulfillment responsibilities. The role involves greeting customers, resolving issues, and ensuring smooth operations in both the sales and fulfillment processes.
Consumer GoodsFashionRetail
Responsibilities
Greet customers with genuine hospitality
Resolve issues with professionalism
Ensure each interaction is smooth and positive
Selecting merchandise, packing and shipping online orders with care
Assisting with in-store and curbside pickup
Review their goals, learn about new products and promotions, and prepare the store for success
Receiving merchandise, tagging items, or organizing the stockroom
Recovering the floor and fitting rooms, updating signs and pricing, restocking merchandise, and supporting any needed merchandise moves
Sharing our Loyalty program benefits
Completing orders, and setting the team up for the next day’s success
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Must be able to understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
Be comfortable communicating and collaborating with customers and colleagues
Meeting daily sales goal challenges
Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
Enjoy meeting people, learning about them, and sharing information
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Standing for at least two consecutive hours, lifting at least 30lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Benefits
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Funding
Current Stage
Late StageLeadership Team
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