Zenith American Solutions, Inc. · 6 hours ago
Supervisor, Retirement Benefits
Hinsdale, IL
Full-time
Hybrid
Mid, Senior Level
$65K/yr - $75K/yr
4+ years expZenith American Solutions, Inc. is the largest independent Third Party Administrator in the United States, and they are seeking a Supervisor for their Retirement Benefits team. The Supervisor will oversee daily operations, lead the team, and ensure compliance with policies and regulatory requirements.
AssociationInformation Technology
Responsibilities
Provides daily leadership and supervision to team consistent with management values and mission
Assigns, distributes, and monitors quality and quantity of work produced, ensuring employees are held accountable for consistently meeting quality and production requirements
Develops staff through performance management, goal setting, training, and effective employee relations
Participates in national organizational initiatives representing the Retirement Benefits Operations organization and assigned office(s)
Communicates and implements changes in policies, procedures, and Plan guidelines. Ensures applicable training is delivered to support operational execution
Oversees the processing of retirement benefit applications, calculations, and payments in accordance with Plan documents and regulatory requirements
Conducts unit meetings on a regular basis to discuss updates and changes that affect operations such as new procedures, policies, or updates to Plan guidelines
Provides status and production reports on processing metrics or applications status, as needed
May perform final quality review of unusual or complicated retirement benefit calculations and balancing of monthly benefit payments
May assist in the resolution of escalated calls or questions
May attend Board of Trustee meetings to provide operational updates
Performs other duties as assigned
Qualification
Required
High school diploma or GED
Four years of experience working in retirement benefits
Working knowledge of defined benefit plans, defined contribution plans, 401(k) plans and benefits administration systems
Exceptional team player with the confidence and integrity to earn client and internal team confidence quickly
Proven ability to recruit, lead, and motivate a team to balance staffing strength with profitability and growth
Excellent verbal and written communication skills, including interpersonal skills
Exceptional analytical and problem resolution skills; ability to exercise independent, sound judgment
Strong decision-making and organizational skills, with an attention to detail and the ability to optimize all available resources and deliver on multiple priorities
Ability to effectively manage remote employees in diverse locations
Must be willing to travel as business dictates
Computer proficiency including Microsoft Office tools and applications
Preferred
Prior experience in a supervisory or lead role
Experience working in a third-party administrator or Taft-Hartley environment
Work experience related to quality control or process improvement
Benefits
Health, vision, and dental coverage
A retirement savings 401(k) plan with company match
Paid time off (PTO)
Great opportunities for growth
Company
Zenith American Solutions, Inc.
Zenith American Solutions (“Zenith”) stands out as a top provider of third-party administration services specifically designed for Taft-Hartley trust funds in the U.S.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2017-12-13Acquired
Leadership Team
Michele Rivas
EVP, Chief Legal Officer
Recent News
2024-02-05
Company data provided by crunchbase