NEOGOV · 9 hours ago
IT ERP Systems Administrator
NC 28301, NC
Full-time
Onsite
Entry, Mid Level
$71K/yr - $91K/yr
2+ years expNEOGOV is seeking an IT ERP Systems Administrator to support the Enterprise Resource Planning (ERP) systems for the City of Fayetteville. The role involves performing complex business analysis, user and security administration, and providing technical consultation for system integrations and updates.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Administer, monitor, and maintain ERP user access security and accounts; complete user access audits and evaluations within the system; troubleshoot and resolve any related problems
Act as a liaison between functional teams and departments when issues arise in the ERP application; collaborate closely with Finance, HRD, Project Managers, external support and other ERP users
Participate in projects to gather requirements and design, configure, test and implement ERP related applications and workflows
Identify high-level business and information system requirements; analyze, document and recommend business process design changes based on work processes and operations
Assist departments with researching needs, gathering requirements for automation, conducting business process reviews, and assessing readiness for changes in business processes and software applications
Prepare test scenarios for applications during design, development and implementation
Assist in the facilitation of training sessions
Provide input for improving system reliability, availability, and performance; make recommendations for workflow/process improvements
Responsible for documenting process changes and communicating effectively with end users and vendors
Research, build, test, implement new system functionality, reports, and queries
Qualification
Required
Two years of increasingly responsible experience in analyzing, implementing and supporting ERP systems
Equivalent to a Bachelor's degree from an accredited college or university with major course work in Business Administration, Computer Information Technology, Computer Engineering Technology, Management Information Systems, or closely related field
Preferred
Experience in Financials, Procurement and Human Capital Management
Professional in Business Analysis (PMI-PBA)
Certified Business Analysis Professional (CBAP)
Certification of Competency in Business Analysis (CCBA)
Benefits
Health and Dental Insurance
Employer Paid Leave
Vacation Leave
Sick Leave
Holidays
Bereavement
Retirement
Deferred Compensation Plans
Cafeteria Plan / Supplemental Benefits
Death Benefit
Employee Assistance Program
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase