Care Advantage, Inc. · 1 week ago
Scheduling Coordinator - Home Care
Columbia, SC
Full-time
Onsite
Entry Level
2+ years expCare Advantage, Inc. is a leading home care company recognized as a Top Workplace and Best in Home Care. They are seeking a high-energy Scheduling Coordinator to pair caregivers with clients, maintain schedules, and ensure effective communication among all parties involved.
Health CareHospital
Responsibilities
Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued
Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly
Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork
Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported
Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work
Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset
Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum
Welcome New Clients: Be the warm, reassuring voice and face of Attentive Angels. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship
Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards
Champion Flexibility: Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything
Qualification
Required
High School Diploma or G.E.D. equivalent
2+ years of relevant work experience
Scheduling, medical, or phone experience a plus
Computer literacy and comfort with scheduling systems
Strong organizational skills, attention to detail, and communication abilities
Benefits
17 days of paid vacation + 10 paid holidays
A true work-life balance career
A team that feels like family, with room to grow
Company
Care Advantage, Inc.
Since 1988, Care Advantage, Inc.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-01Acquired
Leadership Team
Bruce Jarvie
Chief Financial Officer
Shaun Toomey
Vice President of Strategic Partnerships
Recent News
2025-08-05
Home Health Care News
2025-02-16
Company data provided by crunchbase