Dentistry of the Carolinas · 6 days ago
Dental Customer Service/Front Desk Administrator
Charlotte, NC
Full-time
Onsite
New Grad, Entry Level
$18/hr - $26/hrDentistry of the Carolinas is seeking a Dental Customer Service/Front Desk Administrator to work at their University Office. The role involves providing excellent customer service, managing patient communications, and handling administrative tasks in a dental office setting.
DentalHealth CareService Industry
Responsibilities
Dental office experience
Provides excellent customer service
Has a positive attitude and willingness to help others
Greeting patients
Collecting payment
Verifying patient insurance and financial information
Answering high-volume phones
Experience with Dental software such as Open Dental
Experience creating and maintaining a clinical schedule
Computer functions (Microsoft Office or similar)
Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system
Patient communication as related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
Takes a proactive approach to problem-solving
Leads by example
Possesses high school diploma
Bi-lingual
Qualification
Required
Dental office experience
Provides excellent customer service
Has a positive attitude and willingness to help others
Greeting patients
Collecting payment
Verifying patient insurance and financial information
Answering high-volume phones
Experience with Dental software such as Open Dental
Experience creating and maintaining a clinical schedule
Computer functions (Microsoft Office or similar)
Ability to operate office machinery to fax, photocopy, scan, and handle multi-line phone system
Patient communication as related to appointments, insurance, treatment plans, questions, finances & HIPAA privacy act
Takes a proactive approach to problem-solving
Leads by example
Possesses high school diploma
Bi-lingual
Benefits
Competitive benefits package
Company
Dentistry of the Carolinas
Dentistry of the Carolinas provides orthodontics, pediatric dentistry, prosthodontics, and sports dentistry services.
Founded in 1992
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase