Tom Thumb Supermarket · 1 day ago
Assistant Grocery Manager
Garland, TX
Full-time
Onsite
Mid LevelTom Thumb Supermarket is seeking an Assistant Grocery Manager to provide strong customer service and maintain product quality. The role involves assisting the Grocery Manager with inventory management, administrative tasks, and ensuring a positive shopping experience for customers.
Consumer GoodsE-CommerceFood and BeverageRetail
Responsibilities
Maintains an enthusiastic atmosphere focused on fast and friendly customer service
Assists customers by making product suggestions
Uses suggestive selling techniques via phone, intercom announcements, and direct customer interaction
Answers incoming calls, responds appropriately, and resolves customer complaints; escalates to Store Director when needed
Acts as the person in charge of total store operations in the Store Director’s absence
Assists with planning daily operations and monitoring production processes according to company procedures and profitability targets
Builds grocery displays, rotates product, and removes outdated or spoiled items; maintains cleanliness in the department
Implements effective promotional and seasonal displays and assists in coordinating grocery sales promotions
Ensures accurate pricing, proper merchandising, and clean, organized shelves
Maintains and follows all department standards and requirements
Monitors employee productivity
May schedule employees to ensure proper coverage and service levels
Has full knowledge of all department roles, including opening/closing duties, dairy, and frozen
Schedules, supervises, trains, and assigns duties to grocery employees
Trains employees on store policies, sales procedures, and record‑keeping requirements
Understands and follows company policies in the Employee Handbook
Ensures all grocery products meet proper code‑date compliance
Prepares sales and inventory reports; physical inventory is taken every 6 months
Controls inventory to ensure proper product quantity, quality, and freshness while maintaining levels according to division directives
Stocks and rotates grocery product
Assists with ordering grocery items and maintaining proper inventory levels; oversees reclamation and ensures orderly back‑room conditions
Controls shrink and costs
Ensures proper product preparation and handling
Operates equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines
Performs receiving duties: breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product
Follows all temperature, storage, and packaging guidelines
Processes administrative paperwork and maintains accurate department documentation
Completes and maintains daily logs, sales and labor reports, and other required documentation
Ensures proper product temperature levels
Ensures compliance with labeling laws, federal/state regulations, and company code‑dating policies
Follows all workplace safety rules
Ensures safety, cleanliness, and sanitation of work areas, coolers, equipment, and displays
Uses emergency procedures in the event of equipment or software failures
Operates computer software and electronic ordering devices
May attend sales meetings and communicate goals, performance, and sales opportunities to employees
Ensures compliance with grooming standards and dress code
Performs all duties safely, accurately, and with honesty and integrity
Performs other duties as required
Qualification
Required
Provides strong customer service, ensures superior product quality, and maintains fresh and adequate inventory levels
Has full working knowledge of all grocery department functions
Assists the Grocery Manager with maintaining inventory, processing administrative paperwork, and keeping accurate department records
Maintains an enthusiastic atmosphere focused on fast and friendly customer service
Assists customers by making product suggestions
Uses suggestive selling techniques via phone, intercom announcements, and direct customer interaction
Answers incoming calls, responds appropriately, and resolves customer complaints; escalates to Store Director when needed
Acts as the person in charge of total store operations in the Store Director's absence
Assists with planning daily operations and monitoring production processes according to company procedures and profitability targets
Builds grocery displays, rotates product, and removes outdated or spoiled items; maintains cleanliness in the department
Implements effective promotional and seasonal displays and assists in coordinating grocery sales promotions
Ensures accurate pricing, proper merchandising, and clean, organized shelves
Maintains and follows all department standards and requirements
Monitors employee productivity
May schedule employees to ensure proper coverage and service levels
Has full knowledge of all department roles, including opening/closing duties, dairy, and frozen
Schedules, supervises, trains, and assigns duties to grocery employees
Trains employees on store policies, sales procedures, and record‑keeping requirements
Understands and follows company policies in the Employee Handbook
Ensures all grocery products meet proper code‑date compliance
Prepares sales and inventory reports; physical inventory is taken every 6 months
Controls inventory to ensure proper product quantity, quality, and freshness while maintaining levels according to division directives
Stocks and rotates grocery product
Assists with ordering grocery items and maintaining proper inventory levels; oversees reclamation and ensures orderly back‑room conditions
Controls shrink and costs
Ensures proper product preparation and handling
Operates equipment including pallet jacks, hand trucks, scissors, knives, safety cutters, and Sterilox machines
Performs receiving duties: breaking down loads, verifying invoices, inspecting quality, reporting shortages, stocking, and rotating product
Follows all temperature, storage, and packaging guidelines
Processes administrative paperwork and maintains accurate department documentation
Completes and maintains daily logs, sales and labor reports, and other required documentation
Ensures proper product temperature levels
Ensures compliance with labeling laws, federal/state regulations, and company code‑dating policies
Follows all workplace safety rules
Ensures safety, cleanliness, and sanitation of work areas, coolers, equipment, and displays
Uses emergency procedures in the event of equipment or software failures
Operates computer software and electronic ordering devices
May attend sales meetings and communicate goals, performance, and sales opportunities to employees
Ensures compliance with grooming standards and dress code
Performs all duties safely, accurately, and with honesty and integrity
Performs other duties as required
Strong communication and interpersonal skills; maintains professional demeanor with customers and coworkers
Ability to lift, reach, and maneuver items up to 50 lbs; frequent bending, stooping, reaching, pushing, pulling, and repetitive motion required
Manual dexterity and good hand–eye coordination required; able to stand for long periods
Must remain mentally alert; requires basic math skills and knowledge of weights and measures
Knowledge of product variety, standards, perishability, sanitation, handling, labeling, and department procedures
Operates phones, pallet jacks, hand trucks, knives, scissors, safety cutters, and Sterilox machines. Uses cleaning supplies and equipment
Uses computer software and electronic ordering devices
Must be available to work nights, weekends, and holidays; schedule varies. Good attendance required
Exposure to potential hazards exists due to equipment and work tools
Company
Tom Thumb Supermarket
Tom Thumb | DFWs Grocer Since 1948 At Tom Thumb, we’re proud to be a trusted part of the Lone Star State for over 75 years.
Founded in 1948
10001+ employees
Funding
Current Stage
Late StageLeadership Team
B
Bob Cullum
Founder
J
J.R. Bost
Founder
Recent News
2025-11-08
2025-09-28
Seattle TechFlash
2025-08-06
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