Client Relations Specialist jobs in United States
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Maxim Healthcare · 7 hours ago

Client Relations Specialist

Maxim Healthcare is a trusted partner in providing compassionate patient care and healthcare services for over 30 years. They are seeking a detail-oriented Client Relations Specialist to support clients, patients, and caregivers in managing care and delivering exceptional customer service.

Hospital & Health Care
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H1B Sponsor Likelynote

Responsibilities

Maintain confidentiality of program participants
Complete consumer admissions/intakes as directed
Ensure client services are authorized and communicated to clients and caregivers
Manage referrals and maintain communication with clients and Case Managers
Provide timely updates to Case Managers and internal teams
Assist with time reporting issues and operational support
Notify leadership and payor sources of concerns, including fraud or misuse
Complete quarterly customer service calls and attend service planning meetings
Maintain accurate consumer records
Support Field Support Team with onboarding and compliance tracking

Qualification

Organizational skillsProblem-solving skillsVerbal communicationWritten communicationMicrosoft Office SuiteSpanish proficiencyEnglish proficiencySelf-motivatedAdaptable

Required

High school diploma or equivalent required; some college coursework preferred
Must meet all federal, state, and local requirements
Energetic, self-motivated, and adaptable in a dynamic environment
Strong organizational, planning, and problem-solving skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite (Word, Excel, Teams)
English language proficiency required

Preferred

Spanish language proficiency preferred

Benefits

Health, dental, vision, and life insurance
401(k) savings plan with company matching
Access to hundreds of nationwide vendor discounts
Be celebrated through our awards and recognition programs
Opportunities to grow within a supportive organization
Benefit from structured onboarding and ongoing development
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

Company

Maxim Healthcare

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For more than 35 years, our compassionate clinical staff members have worked selflessly to enhance the quality of life for individuals in our communities.

H1B Sponsorship

Maxim Healthcare has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2023 (2)
2022 (1)
2021 (1)
2020 (9)

Funding

Current Stage
Late Stage

Leadership Team

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Jarrod DePriest
President/CEO
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Matthew Sticklin
Chief Financial Officer
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Company data provided by crunchbase