DHL eCommerce · 1 day ago
Sr. Manager HR Process Optimization
Weston, FL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expDHL eCommerce is the world's #1 logistics company, dedicated to fostering a positive and collaborative work environment. The Sr. Manager HR Process Optimization is responsible for leading initiatives to enhance the efficiency of the Employee and Manager Experience throughout the employee life cycle, including analyzing current HR processes and implementing improvements.
Transportation/Trucking/Railroad
Responsibilities
Serves as an advisor and member in the HRLT identifying areas of improvement and proposing continuous improvement solutions
Develops and implement strategies to optimize HR processes, ensuring they are aligned with business objectives
Collaborates with HRLT members to prioritize, track, complete HR department objectives and priorities
Leads process improvement projects from inception to completion, including planning, execution, and evaluation
Facilitates change management initiatives to ensure successful implementation of new processes and systems
Provides insight and analysis to yield better decision making on critical ad-hoc topics and major department programs
Drives cross-departmental strategic business initiatives from ideation to implementation ensuring all HR is well connected
Provides support and program management oversight for special projects and initiatives
Plans, coordinates, and leads HRLT meetings and workshops
Reviews employee life cycle and propose improvements, efficiencies and standardization of HR process with focus in improving employee and manager experience
Engages with different stakeholders within or outside HR to design and develop a plan for process implementation or improvement that enables effective adoption and ensures successful implementation/communication of HR processes
Proposes and manages innovative ways to use SmartConnect for HR processes as well as monitoring in conjunction with Engagement Director Happy People pillar for desktop employees
Responsible for HRQS process as well as analyzing results and proposing areas of improvement
Responsible for Top Employer and Great Place to Work surveys
Works with Head of Engagement in analyzing GPTW results and suggesting areas of improvement
Qualification
Required
Bachelor's degree in business management, engineering, human resource management or related field required
8-10 years of relevant experience in project management with a focus on process optimization
Proficiency in data analytics tools (Power BI)
Align, communicate and influence HRLT team to drive variety of projects with own view of the performance of the team and business, and makes proposal for improvements and efficiencies
Develop strong, trusting relationships with performance and programs global team, global HR leadership team and local IT teams
Analytical & problem-solving skills to be able to analyze and interpret relevant data and metrics . Fact base decision making and analytical skills, including critical thinking, reasoning and problem solving
Ability to support HR projects and dive into detail as needed to accomplish objectives
Excellent oral and written communication, customer service, and interpersonal skills
Ability to maintain confidentiality and work effectively under pressure with poise and professionalism
Proven leadership experience, with the ability to influence and drive change across the departments
Preferred
Master's degree preferred
First Choice or Six Sigma certification preferred
Benefits
Competitive compensation
Exceptional perks
Company
DHL eCommerce
A global team of 45,000 people dedicated to providing flexible and reliable e-commerce solutions.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Chiric Emanuels, MBA
Vice President, Product Engineering and Technology Partnerships
Eric Ricardo
Vice President - DC Operations
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