Blue Line Solutions · 1 day ago
Camera Network Operations Center Technician (CNOC)
Chattanooga, TN
Full-time
Onsite
Entry Level
$20/hr - $20/hr
1+ years expBlue Line Solutions is a mission-driven public safety technology company focused on enhancing community safety through innovative solutions. They are seeking a detail-oriented Camera Network Operations Center Technician (CNOC) to monitor and optimize public safety enforcement camera systems, ensuring reliability and supporting field operations.
ManufacturingPublic SafetyWholesale
Responsibilities
Monitor enforcement camera networks using dashboards, diagnostic tools, and alerting platforms
Analyze fault codes, system logs, and network health indicators to identify and resolve issues
Perform remote diagnostics to determine root causes and recommend corrective actions
Track system uptime, outages, and resolution timelines
Open, manage, and document service tickets for hardware, software, or communication issues
Coordinate with Field Service Technicians to schedule and support on-site repairs
Communicate effectively with vendors regarding camera alignment, configuration, and hardware performance
Escalate recurring or critical issues appropriately
Maintain accurate documentation of issues, resolutions, and system performance
Produce reports related to downtime, trends, and service quality metrics
Support continuous improvement initiatives to increase system availability and reliability
Follow all safety, data protection, and compliance requirements when handling regulated systems
Qualification
Required
High school diploma or equivalent required; technical training or certifications preferred
Minimum of 1 year of experience in IT support, network operations, NOC environments, or related technical roles
Experience working with computers, diagnostic platforms, and networked systems
Valid U.S. driver's license with a clean driving record
Network monitoring and troubleshooting
Remote diagnostics and issue resolution
Familiarity with IP-based camera systems or hardware
Ticketing systems and technical documentation
Strong attention to detail and accuracy
Clear communication and cross-team collaboration
Preferred
Experience working in a Network Operations Center (NOC)
Basic networking certifications (CompTIA Network+, CCNA, or similar)
Exposure to traffic enforcement, surveillance, or public safety technology
Familiarity with dashboards, monitoring platforms, or alerting systems
Benefits
401(k) with company match
Health, Dental, and Vision Insurance
Health Savings Account (HSA)
Life Insurance
Paid Time Off
Parental Leave
Flexible Schedule
Retirement Plan
Company
Blue Line Solutions
Blue Line Solutions is a manufacturer and supplier of automated license plates and speed enforcement systems.
51-200 employees
H1B Sponsorship
Blue Line Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
Mark Hutchinson
CEO & Founder
Company data provided by crunchbase