Norfolk SPCA · 23 hours ago
Administrative and Donor Relations Assistant
Norfolk, VA
Full-time
Onsite
Mid Level
$42K/yr - $46K/yr
3+ years expNorfolk SPCA is seeking an Administrative and Donor Relations Assistant to support the Executive Director. This role involves preparing reports, coordinating donor meetings, and managing donor records to ensure effective communication and engagement with Board Members and volunteers.
Animal FeedHealth CareVeterinary
Responsibilities
Prepare confidential Donor and Board correspondence, proposals, and reports for development and executive leadership
Coordinate and manage logistics for donor meetings and tours that involve the Executive Director
Set-up for external and internal meetings
Serve as a liaison between Leadership Team and staff to ensure seamless communication
Track action items, deliverables, and deadlines to ensure timely follow-through on projects and commitments
Implement the organization’s internal relations plan to include birthday recognition, years of service recognition, internal staff meetings and the annual holiday board and staff event
Maintain and manage the donor database (Blackbaud-Raiser’s Edge), including accurate gift entry, pledge tracking, record updates, report generation, and queries to support fundraising efforts
Ensure compliance with data integrity
Collaborate with leadership to manage sensitive donor and prospect information
Analyze donor giving trends and prepare summary reports to inform cultivation and solicitation strategies
Draft and issue donor acknowledgment letters and stewardship communications
Develop and prepare donor communications and fundraising materials to support stewardship and cultivation
Manage office volunteers and interns
Answer/direct incoming calls and agency voicemails
Greet clients and visitors to office
Responsible for incoming and outgoing mail
Accept donations and provide written receipts for items
Qualification
Required
Minimum of three years of experience in development operations, donor relations, or database/CRM management, preferably in a nonprofit setting
Bachelor's degree preferred; equivalent experience will be considered
Experience with CRM platforms or donor databases (Raiser's Edge) is highly preferred
Experience with Constant Contact, PayPal, Stripe, and other donor platforms
Strong written and verbal communication skills, with excellent proofreading skills and the ability to draft professional correspondence for diverse stakeholders
Exceptional organizational skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously
Demonstrated discretion and professionalism in handling sensitive information
High attention to detail and accuracy, especially when managing donor records, communications, or confidential correspondence
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and adaptability with technology tools for scheduling, communication, and project tracking
Strong interpersonal skills with a customer service mindset
Ability to work occasional evenings and weekends to support board and donor events and programs
Valid driver's license and proof of insurance required
Preferred
Bachelor's degree preferred; equivalent experience will be considered
Experience with CRM platforms or donor databases (Raiser's Edge) is highly preferred
Experience with Constant Contact, PayPal, Stripe, and other donor platforms
Benefits
Health insurance (NSPCA pays 70% of individual premium)
Paid holidays
Paid Time Off
Access to retirement plan
Group rates on voluntary benefits such as life insurance, supplemental insurance, etc.
401(k)
Health insurance
Paid time off
Company
Norfolk SPCA
Norfolk SPCA is an animal welfare-based non-profit platform that deals in animal care services through shelter & adoption services.
11-50 employees
Funding
Current Stage
Early StageRecent News
The Virginian-Pilot
2024-12-06
Company data provided by crunchbase