TCL North America · 2 days ago
Process & Data Analyst Assistant
Irvine, CA
Full-time
Onsite
New Grad, Entry Level
$23/hr - $25/hrTCL North America is seeking a reliable and detail-oriented Process & Data Analyst Assistant to join their Process & IT team. The role involves supporting day-to-day operational data monitoring, identifying process gaps, and enhancing operational efficiency through data-driven decision-making.
Responsibilities
Monitor and analyze day-to-day operational and system data across core business processes (Procure-to-Pay, Order-to-Cash, Logistics & Transportation, Inventory Management, Master Data Management) to identify anomalies, risks, and trends
Own weekly KPI reporting and dashboard maintenance, delivering concise insights on operational health metrics (e.g., OTIF compliance, ASN timeliness/accuracy, logistics expense rate, inventory accuracy)
Track, log, and manage cross-functional issues by partnering with Supply Chain, Finance, Product, IT, 3PL partners, and regional teams across the US, Canada, and Mexico
Identify root causes, coordinate corrective and preventative actions, and drive issues to closure based on agreed priorities and SLAs
Perform regular and ad-hoc business breakpoint checks on critical transactions and documents; publish exception summaries and support prevention of recurring issues
Support process improvement initiatives through project coordination, including status tracking, retrospectives, task boards, and risk/issue visibility
Contribute to process documentation and knowledge management by developing and maintaining process maps, SOPs, flowcharts, training materials, approvals, and meeting notes
Maintain a structured document library to ensure clarity, consistency, and accessibility across teams
Work with data across multiple systems and tools (OMS, TMS, ERP, EDI, WMS, and operational trackers) to ensure data accuracy and actionable reporting
Qualification
Required
Bachelor's degree (Business Analytics, Supply Chain Management, Industrial Engineering, Data Analysis, or related)
Strong Excel skills (advanced formulas, pivot tables required; Power Query is a plus), and comfort working with imperfect data to spot anomalies, identify patterns, and derive insight
Clear communication: able to write structured updates, ask good questions, and coordinate across teams
Detail-oriented, organized, and accountable: can track items from 'opened' to 'resolved' with good documentation
Self-motivated toward goals with ability to manage multiple priorities
Basic understanding of SQL/database concepts and willingness to learn fast (hands-on experience is a plus)
Benefits
Vacation: Starting at 15 days per year
Health & Wellness Days: 10 days per year (prorated based on start date)
Paid Holidays: 12 days per year
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Pension Plan
Company
TCL North America
After spending over 40 years at the forefront of consumer technology, TCL has pushed the boundaries of what’s possible, raising the bar across our industry, and proudly pioneering new innovations.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Chris Regina
Chief Content Officer
Daniel Smith
Chief Creative Officer
Company data provided by crunchbase