Guest Experience Ambassador jobs in United States
cer-icon
Apply on Employer Site
company-logo

Four Seasons Hotels and Resorts · 21 hours ago

Guest Experience Ambassador

positionMiami Beach, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Four Seasons Hotels and Resorts is a luxury hotel brand that emphasizes exceptional guest experiences through a commitment to service and hospitality. The Guest Experience Ambassador plays a crucial role in the Front Office Team, ensuring that guests' stays are personalized and memorable by anticipating their needs and managing their requests.

HospitalityHotelLeisureRental PropertyTravel
check
H1B Sponsor Likelynote

Responsibilities

Anticipate arrivals and prepare for departures
Manage transportation requests
Communicate effectively with all departments on guests’ stays, previous experiences and important information
Connect with Elite guests, high-profile individuals, and guests requiring special attention, ensure Elite guest protocols for arrival are consistently executed
Find opportunities to create a more personalized stay, or to be able to surpass the guest expectations

Qualification

Front office experienceOrganization skillsEffective communicationCreative problem-solvingResourcefulness

Required

Previous front office experience in a luxury environment
Organization skills, operation knowledge and effective communication
Creative and resourceful problem-solving skills

Benefits

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Complimentary Parking

Company

Four Seasons Hotels and Resorts

twittertwittertwitter
Glassdoor4.1
company-logo
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
dateFounded in 1961
location
Toronto, Ontario, CAN
people-size10001+ employees
web-link
http://www.fourseasons.com

H1B Sponsorship

Four Seasons Hotels and Resorts has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2022 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$579M
Key Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity

Leadership Team

leader-logo
Alejandro Reynal
President and CEO
linkedin
leader-logo
Sudhakar Veluru
CIO / CTO
linkedin

Recent News

WebWire
Four Seasons Hotel Hong Kong Welcomes New General Manager, Charles Fisher
2026-01-20
PRWeb
Four Seasons Resort Punta Mita Unveils "Cuevas Club de Playa," A Nostalgic New Beach Experience on Mexico's Riviera Nayarit
2026-01-16
Morningstar.com
Now Accepting Reservations: Timeless Heritage Meets Modern Luxury at the New Four Seasons Hotel and Residences Cartagena
2026-01-16
Company data provided by crunchbase