Academic Success Coach I jobs in United States
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Inside Higher Ed · 3 days ago

Academic Success Coach I

Georgia Southern University is the state's largest center of higher education south of Atlanta, serving over 29,500 students. The Academic Success Coach I is responsible for facilitating academic coaching for students on academic intervention, helping them create and maintain Academic Improvement Plans while monitoring their progress and providing support.

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Responsibilities

Manage communication with a caseload of over 200 students undergoing academic intervention, ensuring they are informed about the AIP process, University policies, and available resources
Provide individualized and group coaching sessions to support students' academic progress and promote success
Respond constructively to a wide range of student concerns, not all of which may be academic
Maintain a current calendar for walk-in hours and student appointments
Represent the Academic Success Center at events including orientation, open houses, and recruitment events

Qualification

Academic coachingStudent supportMicrosoft OfficeEffective communicationCustomer servicePublic speakingAdvisingCounselingTime managementProblem solving

Required

Bachelors Degree
One or more years of experience working in educational support settings, coaching, mentoring, or related environment
Consistently exhibit engaging customer service
Ability to support various constituencies served by the University
Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases
Demonstrated commitment to customer service centered work ethic
Ability to work collaboratively and independently
Effective communication (verbal and written), organizational and human relations skills
Effective time management, problem solving, listening, public speaking, advising and counseling skills

Preferred

Master's Degree
Experience working in academic support in higher education

Company

Inside Higher Ed

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Inside Higher Ed is the online source for news, opinion, and jobs related to higher education.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2022-01-10Acquired
2006-08-31Series Unknown

Leadership Team

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Stephanie Shweiki
Director, Foundation Partnerships
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