Encore · 1 hour ago
Accounts Receivable Analyst
Encore is a company seeking an Accounts Receivable Analyst to manage customer account collections and provide customer service support. The role involves resolving disputes, performing account reconciliations, and maintaining relationships with internal and external customers.
Event ManagementEvent PromotionEvents
Responsibilities
Responsible for all collection efforts for trade receivables including contacting customers and field operations
Act as a liaison between Encore and the customer to resolve receivable matters and disputes
Provide support to field offices for customer accounts related activities
Provide recommendation on payment plans for customers as needed
Perform in depth account reconciliations for customer accounts as a result of billing, payments, credit memo, or other adjustments
Processing customer refunds as required
Determine, justify and create credit/debit memos and write off adjustments
Payment applications and payment noting
Share the responsibility along with other analysts in responding timely to statement inquiries and other questions on the Encore Accounts Receivable master phone line
Establish and maintain strong working relationships with other Encore departments and team members by providing outstanding customer service and responsiveness to all inquiries
Perform consolidated account summaries to include pulling data from multiple locations and consolidation reporting
Projects include audit support, month end tasks and other duties as assigned
Third party collections monitoring
Qualification
Required
2+ years of business experience with collections experience preferred
College degree in Finance or Accounting desired
Excellent verbal skills, including negotiation skills
Robust analytical and interpersonal skills
Must have an affinity for numbers
Must be able to work independently and as part of a team
Strong working knowledge of Microsoft Excel and Word
Preferred
Oracle and Highradius experience a plus
NACM certification a plus
Company
Encore
Encore Creative is a production and event management company.
Funding
Current Stage
Late StageTotal Funding
unknown2025-03-06Acquired
Leadership Team
Recent News
2026-01-05
2025-12-02
2025-11-07
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