Campus Technology Manager jobs in United States
cer-icon
Apply on Employer Site
company-logo

Collin College · 5 hours ago

Campus Technology Manager

Collin College is seeking a Campus Technology Manager to oversee and coordinate technology efforts at the assigned campus. The role involves managing a team of technology specialists, ensuring efficient technology support for classes and events, and coordinating technology projects and installations.

Continuing EducationEducationHigher Education

Responsibilities

Manage a team of technology specialists at assigned campus
Schedule technicians to ensure proper support and coverage for classes and events
Oversee and manage assigned team’s documentation of inventory, active directory containers, tickets, and knowledge base articles
Lead district-wide committees for technology initiatives as assigned
Familiar with ITIL framework components to improve efficiency
Effectively screen, interview, and hire for open positions on assigned team
Collaborate with faculty and technology supervisors to ensure proper equipment, software and processes in assigned areas are in optimum condition
Coordinate resources for, as well as provide technical support and services to the college community ensuring all classes, equipment and community events (both on and off Collin College campuses) run efficiently
Maintain regular contact with faculty and staff to monitor level of service provided by assigned technology support team
Properly document all tickets in ticketing system
Act as first point of contact for provost/executive dean regarding technology on assigned campus
Manage projects obtaining to new installations, upgrades, and repairs of computers and audio-visual equipment, which includes obtaining quotes, manage and coordinate installation and services from inception to completion
Remediate security threats reported by the Security Department
Assist students, faculty, staff and vendors with all computer, Internet, wireless access, printing and media issues. Troubleshoot hardware, software and audio-visual problems
Assist with networking, telecommunications, and software/hardware support upon request
Monitor emerging technologies, develop specifications and make recommendations for necessary acquisitions of new equipment
Integrate new technologies into existing structure of classrooms, offices and conference centers
Maintain accurate records on software, hardware, equipment utilization and problems
Maintain familiarity with and ensure compliance with district policies and procedures to ensure copyright laws are not violated
Follow standards, rules, regulations and orders for electrical and mechanical equipment at all times
Perform other duties as assigned
Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values

Qualification

Network topologyAudio-visual skillsTroubleshooting skillsITIL frameworkTechnical supportSoftware licensingCustomer service skillsSupervisory skillsInterpersonal skillsDocumentation skillsCommunication skills

Required

Bachelor's degree from an accredited institution and four (4) years related work experience required
One (1) year of supervisor experience required
Industry-recognized certification in Technology and Media

Preferred

Associate degree from an accredited institution
Six (6) years of related work experience, or an equivalent combination of training and experience

Company

Collin College

company-logo
Collin College is a school in Mckinney.

Funding

Current Stage
Late Stage
Total Funding
$2.83M
Key Investors
Texas Higher Education Coordinating BoardUS Department of Commerce, Economic Development AdministationTexas Workforce Commision
2024-12-16Grant· $0.28M
2024-05-21Grant· $2M
2024-03-07Grant· $0.49M

Leadership Team

leader-logo
Melissa Irby
Chief Financial Officer
linkedin
leader-logo
Craig Leverette
Vice President of P12 Partnerships and Districtwide Scheduling
linkedin
Company data provided by crunchbase