Matthews Memorialization · 23 hours ago
Data Entry Operator
Matthews Memorialization is a leader in the memorialization industry, and they are seeking a Data Entry Operator to support the Customer Service Department. The role involves accurately entering customer orders, ensuring information is complete and correct, and assisting Customer Service Representatives as needed.
Responsibilities
Reviews customer order source documents
Prepares and sorts source documents and identifies and interprets data to be entered
Contacts preparers of source documents to resolve questions, inconsistencies, or missing data
Enters data from source documents into business system
Compares data entered with source documents, or reenters data in verification format to detect errors
Makes necessary corrections to information entered
Compiles, sorts, and verifies accuracy of data to be entered
Reviews error reports and enters corrections into business system
Additional duties as assigned
Qualification
Required
2+ years of previous data entry experience; or equivalent combination of education and experience
Basic degree of proficiency in MS Office Suite, Outlook & Internet applications
Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
Basic verbal and written communication skills (including analysis, interpretation, & reasoning)
Basic understanding and application of mathematical concepts
Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment
Ability to work with and influence peers and management
Self-motivated with critical attention to detail, deadlines and reporting
Ability to work overtime as necessary
Company
Matthews Memorialization
As a leader in the Memorialization industry, Matthews is committed to helping our customers grow their businesses and helping families move from grieving to remembrance by providing products of superior craftsmanship, and programs and services that help families in their time of need.