ESIS Senior Claims Representative, AGL jobs in United States
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Chubb · 1 day ago

ESIS Senior Claims Representative, AGL

Chubb is a world leader in insurance, and they are seeking an experienced Auto, General & Liability Claims Representative for their Overland Park, KS office. The role involves investigating and resolving AGL claims, preparing reports, and collaborating with the Claims Team Leader to ensure effective claims management.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Receive assignments and review claim and policy information to provide background for investigation; may determine the extent of the policy’s obligation to the insured, depending on the line of business
Contact, interview, and obtain statements (recorded or in person) from insureds, claimants, witnesses, physicians, attorneys, police officers, and other relevant parties to gather necessary claim information
Inspect and appraise damage for property losses or arrange for such appraisals, as required by the line of business
Evaluate facts obtained during investigations to determine the extent of liability and the company’s obligation under the policy contract
Prepare reports on investigations, settlements, denials of claims, and individual evaluations of involved parties
Set reserves within authority limits and recommend reserve changes to the Team Leader as appropriate
Review the progress and status of claims with the Team Leader, discussing challenges and suggesting remedial actions
Prepare and submit to the Team Leader any unusual or potentially undesirable exposures
Assist the Team Leader in developing methods and improvements for handling claims
Settle claims promptly and equitably
Obtain releases, proofs of loss, or compensation agreements, and issue company drafts for claim payments

Qualification

Claims handling experienceInsurance knowledgeAnalytical skillsThird-party administrator experienceNegotiation skillsCustomer service commitmentAccount management skillsInterpersonal skillsProblem-solving abilitiesCommunication skills

Required

Minimum of five years of experience handling claims in Auto and General Liability, demonstrating a high level of technical knowledge and competence
Ability to obtain and maintain required state licenses
Strong knowledge of insurance coverages and a solid understanding of applicable legal principles
Familiarity with auto liability cost containment programs and proven account management skills
Excellent communication, negotiation, and interpersonal skills for effective interaction with all levels of internal and external stakeholders
Strong analytical and problem-solving abilities
Demonstrated commitment to providing consistent, high-quality customer service

Preferred

Experience working in a third-party administrator (TPA) environment strongly preferred

Benefits

Comprehensive benefits package
Discretionary annual incentive program

Company

Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.

Funding

Current Stage
Public Company
Total Funding
$10.25B
Key Investors
Berkshire Hathaway
2025-08-04Post Ipo Debt· $1.25B
2024-07-29Post Ipo Debt· $1.3B
2024-05-15Post Ipo Equity· $6.7B

Leadership Team

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Annmarie Dugan Hagan
CFO Operations Technology & Transformation Chubb Group
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John Keogh
President & Chief Operating Officer
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Company data provided by crunchbase