JPMorganChase · 3 hours ago
2026 User Experience Research Internship - Emerging Talent Summer Experience Program
Columbus, OH
Internship
Onsite
Intern
Start in 2026 SummerJPMorgan Chase is one of the oldest financial institutions, offering innovative financial solutions. They are seeking a User Experience (UX) Research Intern to support UX, product design, and experience operations through research and collaboration with cross-functional teams.
Asset ManagementBankingFinancial Services
No H1B
Responsibilities
Collaborate with a network of supportive colleagues from cross-functional UX teams including design, engineering, product, and business to understand the firm and client needs
Conduct UX research on employee-facing products and initiatives to drive strategic business solutions and design decisions
Construct and present research deliverables to deliver insights to stakeholders
Conduct interviews, contextual inquiry, evaluative research, survey design, etc
Qualification
Required
Currently working towards a Master's or PHD degree in Design, Human-Computer Interaction, Anthropology, Psychology, Social Science or other related discipline, with an expected graduation / conferral date in Spring/Summer 2026
Ability to commit to a 12 week full-time (40 hrs/week) internship
Expertise in qualitative research methods and frameworks, such as in-depth interviews, focus groups, journey mapping, card sorting, or usability studies
Ability to communicate complex concepts clearly and persuasively across different audiences and varying levels or the organization
Excellent presentation, interpersonal, and analytical skills
Ability to work in a highly dynamic and collaborative environment
Drive and capacity to advocate on behalf of our users
A portfolio of work or case studies
Preferred
Prior experience working with product design teams including designers, engineers, product owners, etc
Quantitative expertise in survey, statistical analysis, data science
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
Founded in 2000
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-23
2026-01-22
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