Hoffmann Brothers · 20 hours ago
Appliance Service Technician
Hoffmann Brothers is an industry leader in HVAC, plumbing, electrical, and appliance repair for residential and commercial properties. As an Appliance Service Technician, you will complete in-home service calls for various household appliances, educate customers, and maintain a clean and organized job site.
Construction
Responsibilities
Perform basic functionality testing on units, as well as diagnosing, conducting repairs, and cleaning multiple types of laundry and kitchen appliance products like dishwashers, ranges, and ovens
Visually inspect appliances, and check for unusual noises, excessive vibration, fluid leaks, or loose parts to determine why the appliances fail to operate properly
Disassemble the appliance to examine its internal parts for signs of wear or corrosion
Technicians tighten, align, clean, and lubricate parts as necessary
Learn to read schematics, follow wiring diagrams, and use testing devices such as ammeters, voltmeters, and wattmeters to check electrical systems for shorts and faulty connections
Repair appliances with electronic parts, and replace circuit boards or other electronic components
After identifying problems- replace or repair defective belts, motors, heating elements, switches, gears, or other items
Use care to conserve, recover, and recycle chlorofluorocarbon (CFC), and hydrochlorofluorocarbon (HCFC) refrigerants used in the cooling systems, as required by law
Maintain the company vehicle properly and ensure that it is well stocked
Excellent communication skills, both face to face and over the phone. Must be self-directed
Qualification
Required
Minimum of 2 years' experience in appliance repair
Ability to communicate with customers in a clear, confident manner throughout the entire service so that they are aware what is going on inside their home/business
Ability to adjust your communications to provide the best customer experience possible
Ability to create detailed job notes in the customer's account for future reference
Ability to both teach and learn by sharing thoughts/experiences with your coworkers in meetings and in one-to-one interactions
Willingness to try new ideas and recommend process improvements to your manager with the objective of improving efficiency/effectiveness
Frequent communication with dispatchers so that they know the status of each job for scheduling purposes
The ability to maintain a clean and organized workspace both in a customer's property and your company vehicle
The ability to work safely and the motivation to help ensure that those you work with are working in a safe manner
All employees of Hoffmann Brothers must consider safety as their primary job. General knowledge of safe working practices and federal/state OSHA requirements is required as applicable
Benefits
Competitive Pay
Free Medical, Dental and Vision Family Coverage
Paid Time Off – Day 1
401(K) with Company Match
Great Work Environment and Healthy Work/Life Balance
Paid Training and Leadership Development Programs
Endless Opportunities for Advancement
…and so much more
Company
Hoffmann Brothers
Hoffmann Brothers is a Mechanical, Electrical, and Plumbing (MEP) contractor serving customers in St Louis and Nashville.
Funding
Current Stage
Late StageRecent News
2023-03-02
Globe Newswire
2023-01-15
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