NEOGOV · 2 days ago
Administrative Coordinator 3
NEOGOV is part of the State of Louisiana's Department of Health, dedicated to promoting health and ensuring access to medical services. The Administrative Coordinator 3 position supports various public health programs and serves as a key point of contact for patients, providing clerical and data support to ensure smooth clinic operations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provide comprehensive clerical and administrative support for multiple public health programs, including Reproductive Health, Immunizations, WIC, HIV, STD, Tuberculosis, Genetics, Child Special Health Services, and Vital Records
Serve as the primary point of contact for patients, clients, and visitors by answering and routing telephone calls, greeting the public, interviewing and screening patients to determine program eligibility, and assessing and collecting service fees
Perform accurate data entry across multiple computer systems, schedule and maintain patient appointments, and ensure appropriate follow-up in accordance with nursing or medical care plans
Support Vital Records operations by serving as a Local Deputy Registrar, issuing certified copies of death certificates, maintaining strict security and confidentiality of records, and properly collecting and processing fees
Manage pre- and post-clinic administrative activities, including preparing clinic forms, posting patient charges, ensuring proper time entry and payroll coding, and completing travel expense reimbursement requests through LEO
Participate in staff meetings, trainings, community outreach events, and emergency preparedness activities, including deployment under the Incident Command System during regional or statewide emergencies, while maintaining authorized driver requirements and knowledge of applicable federal, state, and agency policies
Qualification
Required
Two years of experience in administrative services
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience
Preferred
Public Customer Service Experience
Medical Office Experience
Maintaining Medical/Healthcare Provider Schedules
Data Entry experience
Benefits
Insurance Coverage
Parental Leave – Up to six weeks paid parental leave
Holidays and Leave – State employees receive the following paid holidays each year: New Year's Day, Martin Luther King, Jr. Day, Mardi Gras, Good Friday, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving Day and Christmas Day.
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement– State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works).
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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