Community Health Centers of the Central Coast, Inc. · 20 hours ago
Receptionist - Medical
Templeton, CA, US
Full-time
Onsite
Entry Level
$21/hr - $23.15/hr
1+ years expCommunity Health Centers of the Central Coast, Inc. is dedicated to providing quality healthcare services. The Receptionist will greet patients, manage schedules, assist with registration, and handle payments while ensuring a professional and courteous environment.
Health CareHospitalNon Profit
Responsibilities
Performs duties per Standard Work and Skills Competency Check-Off list
Actively participates in assigned Patient Care Team duties and activities
Provides quality customer service using AIDET Standards
Answers telephone promptly with a courteous and professional manner
Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events
Checks patients in-and-out through the practice management system and verifies information
Performs cashiering duties and collects co-payments, payments, and outstanding balances
Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments
Schedules patients per protocol and refers triage calls to nursing staff
Confirms appointments for primary care and ancillary services within 24 hours of appointment
Assists with pre-visit planning
Assists patients with the completion of appropriate forms and reviews for accuracy and completeness
Accurately enters and updates demographic and payer data in practice management system
Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee
Informs patients about all available services and programs
Observes for patients in distress and promptly reports to nursing staff
Demonstrates and maintains knowledge of practice management system, payers, and Standard Work
Maintains inventory of paperwork and ensures most up to date form is being used
Issues visitor passes when required
Performs variety of clerical duties
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics)
Demonstrates knowledge of domestic violence, child and dependent abuse protocols
Demonstrates culturally sensitivity and competence with patients
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation)
Qualification
Required
High school diploma or GED equivalent required
Minimum one year of customer service position preferably in a medical setting
Ability to remain professional and courteous with customers and patients
Must have excellent verbal and written communication skills
Knowledge of medical terminology is desirable
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of patients or employees of organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute rate, ratios and percent, and to draw and interpret bar graphs
Ability to apply sound judgment in understanding to carry out instructions in written or oral form
Ability to make appropriate job decisions following standard office policies and past precedents
Experience with word processing, spreadsheets, email, and keyboarding required
Possession of current, valid, unrestricted California Driver's License (Class C) required
Required to pass a criminal history background check upon hire
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form
Preferred
Bilingual - ability to read, speak and write in English and another language is desirable
Microsoft Office skills preferred
Working knowledge of EHR preferred
Certificate in Medical Front Office procedures desired
CPR (BLS-C) card preferred
Company
Community Health Centers of the Central Coast, Inc.
Community Health Centers of the Central Coast, Inc.
501-1000 employees
H1B Sponsorship
Community Health Centers of the Central Coast, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (4)
2023 (5)
2022 (3)
2020 (8)
Funding
Current Stage
Late StageLeadership Team
Victoria Wood
Chief Experience Officer
Company data provided by crunchbase