Call Center Representative jobs in United States
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TEKsystems · 13 hours ago

Call Center Representative

positionPlymouth, MI, US
timeFull-time
remoteOnsite
seniorityEntry Level
money$21/hr - $21/hr
date1+ years exp

TEKsystems is a leading provider of business and technology services, dedicated to helping clients transform their operations. They are seeking a Customer Service Representative who will manage inbound calls, provide exceptional service, and update customer information in a fast-paced call center environment.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Handle inbound and occasional follow-up calls in a fast-paced call center environment
Answer questions about prior authorizations, general inquiries, and confidential information
Accurately enter and update customer information across multiple systems
Deliver top-notch customer service with professionalism and attention to detail
Manage 50–100 calls per day, depending on complexity
Use various programs to track and document customer interactions

Qualification

High-volume call center experienceCustomer service skillsTyping speed 30 WPMMultitasking abilitiesComputer proficiencyData entry accuracy

Required

1+ year of recent high-volume call center experience (within the last 2–3 years)
Strong customer service and multitasking abilities
Typing speed of at least 30 WPM
Comfort navigating multiple computer systems

Preferred

Call center experience
Data entry accuracy
Computer proficiency

Benefits

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Company

TEKsystems

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At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
dateFounded in 1994
location
Hanover, Maryland, USA
people-size10001+ employees
web-link
http://www.teksystems.com

H1B Sponsorship

TEKsystems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)

Funding

Current Stage
Late Stage

Leadership Team

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Ryan Skains
Vice President, TEKsystems Global Services
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