Monty's Handyman Services · 1 day ago
Business Development Operations Manager
Triad Area
Full-time
Hybrid
Mid Level
$55K/yr - $70K/yrMonty’s Handyman Services is a startup franchise-based home repair and remodeling business serving the Piedmont Triad. They are seeking a Business Development Operations Manager to build partnerships and manage internal operations, ensuring the business runs smoothly and efficiently.
Consumer Services
Responsibilities
Build and manage relationships with local realtors, brokerages, property managers, investors, and strategic partners
Generate new leads through outreach, networking, open houses, property manager meetings, and events
Coordinate partner communication and follow-up with professionalism and consistency
Track all leads and partner touchpoints in the CRM (required)
Identify repeat-work opportunities such as punch lists, inspection repairs, make-ready work, and light remodels
Coordinate weekly social media posts using job photos, before/after shots, and testimonials (content provided by technicians when possible)
Help oversee day-to-day internal operations so nothing falls through the cracks
Support scheduling coordination and job intake processes
Maintain accurate job records, notes, and status tracking in Housecall Pro (preferred)
Coordinate basic admin workflows including invoices/payments, job costing support, and customer communication support
Assist with bookkeeping coordination (QuickBooks experience strongly preferred)
Support payroll preparation/coordination (hours, job notes, documentation, accuracy)
Build simple repeatable systems, checklists, and processes as the team grows
Qualification
Required
Build and manage relationships with local realtors, brokerages, property managers, investors, and strategic partners
Generate new leads through outreach, networking, open houses, property manager meetings, and events
Coordinate partner communication and follow-up with professionalism and consistency
Track all leads and partner touchpoints in the CRM (required)
Identify repeat-work opportunities such as punch lists, inspection repairs, make-ready work, and light remodels
Coordinate weekly social media posts using job photos, before/after shots, and testimonials (content provided by technicians when possible)
Help oversee day-to-day internal operations so nothing falls through the cracks
Support scheduling coordination and job intake processes
Coordinate basic admin workflows including invoices/payments, job costing support, and customer communication support
Support payroll preparation/coordination (hours, job notes, documentation, accuracy)
Build simple repeatable systems, checklists, and processes as the team grows
Strong organizational skills and follow-through (you finish what you start)
Great communication and relationship-building ability (trust-based client development)
Comfortable owning details and holding people accountable
Experience in at least two of these areas: operations/office management, bookkeeping coordination (QuickBooks), CRM systems, estimating/quoting, business development/partnerships, or home services/trades
High integrity, humility, and emotional intelligence
Coachable, growth-minded, and committed to continuous improvement
Able to thrive in a fast-moving environment without needing constant supervision
Preferred
Maintain accurate job records, notes, and status tracking in Housecall Pro
Experience with QuickBooks
Benefits
Performance bonuses tied to revenue targets and operational KPIs
Potential profit-sharing opportunity for the right long-term candidate
Vehicle support options (mileage reimbursement or company vehicle depending on role needs)
Company
Monty's Handyman Services
At Monty’s, we are dedicated to providing exceptional home management services tailored to your needs.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase