CSR jobs in United States
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Apolis · 1 day ago

CSR

positionUnited States
timeFull-time
remoteRemote
seniorityEntry Level
money$10/hr - $12/hr
date1+ years exp

Apolis is supporting a large-scale Client Marketplace initiative, and they are seeking Customer Service Representatives (CSRs) to review, evaluate, and process applications from prospective sellers. The role requires attention to detail, adherence to screening guidelines, and sound decision-making for onboarding onto the client's Marketplace platform.

ConsultingEnterprise ApplicationsEnterprise Resource Planning (ERP)Information TechnologyIT InfrastructureIT ManagementMobileSoftwareWeb Hosting
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Growth Opportunities

Responsibilities

Review and evaluate new seller applications from overseas countries of incorporation
Approve or decline Marketplace seller applications based on defined onboarding and compliance requirements for both inbound and outbound sellers
Review and adjudicate appealed seller applications
Ensure all reviews are completed accurately and in compliance with documented screening workflows and policies
Analyze and apply information from multiple systems and data sources to make informed decisions
Collaborate with team members and leadership to share feedback, trends, and process improvements

Qualification

Customer serviceAttention to detailDecision-makingAnalytical skillsCommunication skillsBilingual

Required

1–2+ years of experience in Customer service
1–2+ years of experience in Retail operations
1–2+ years of experience in Administrative or operational support roles
Strong attention to detail and accuracy in decision-making
Ability to analyze and synthesize information from multiple systems
Strict adherence to documented workflows, guidelines, and screening requirements
Strong written and verbal communication skills
Ability to work independently in a remote environment while meeting productivity and quality expectations

Preferred

Candidates with fluency in the following languages are highly desired: Thai, Spanish, Japanese, Korean, Mandarin, German, French, Vietnamese, Hindi, English

Company

Apolis

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Apolis is a IT consultancy that offers provides ERP solutions, hosting, assessment, web and mobile, IT staffing and IT workforce solutions.
dateFounded in 1996
location
El Segundo, California, USA
people-size501-1000 employees
web-link
https://apolisrises.com/

Funding

Current Stage
Late Stage

Leadership Team

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Amar Shokeen
President/ CEO
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Rita Shokeen
COO
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Company data provided by crunchbase