Alekman DiTusa LLC · 5 hours ago
Bi-Lingual Spanish Receptionist
Alekman DiTusa LLC is a growing personal injury law firm in Springfield, Massachusetts, dedicated to helping clients navigate their legal challenges. They are seeking a Bi-Lingual Spanish Receptionist who is passionate about assisting clients, providing excellent customer service, and maintaining a positive and organized work environment.
Law Practice
Responsibilities
Greeting clients and visitors, both by telephone, zoom and in person (when we resume in-person meetings), in a friendly and professional manner
Answering calls on a multi-line phone system
Scheduling phone, zoom and in-person client intakes (when we resume in-person meetings)
Maintaining a tracking system in our cloud-based case management system
Being detailed and organized
Prepare outgoing mail and open, check in and disburse incoming mail
Prepare new client intake folders and bags
Prepare new client documents
Copy, fax and scan
Scan and email documents and packages
Thinking on your feet and not getting discouraged when things don’t go as planned
Be willing and able to quickly learn and adapt to new procedures
Following instructions and understand the importance of policies and procedures
Being a team player that consistently acts with respect and integrity
Legal experience not required
Able to speak Spanish
Qualification
Required
Greeting clients and visitors, both by telephone, zoom and in person (when we resume in-person meetings), in a friendly and professional manner
Answering calls on a multi-line phone system
Scheduling phone, zoom and in-person client intakes (when we resume in-person meetings)
Maintaining a tracking system in our cloud-based case management system
Being detailed and organized
Prepare outgoing mail and open, check in and disburse incoming mail
Prepare new client intake folders and bags
Prepare new client documents
Copy, fax and scan
Scan and email documents and packages
Thinking on your feet and not getting discouraged when things don't go as planned
Be willing and able to quickly learn and adapt to new procedures
Following instructions and understand the importance of policies and procedures
Being a team player that consistently acts with respect and integrity
Able to speak Spanish
Preferred
Personal injury experience or the desire to work and learn
High level of energy, positivity, and can-do attitude
Great time management skills
Legal experience not required
Benefits
Bonus based on performance
Company parties
Training & development
Paid holidays
Paid time off
Health insurance coverage with employer contributed HSA
Short-term disability
Long-term disability
Life insurance
Opportunity to participate in our retirement savings plan (401K with employer match and Defined Benefit Pension Plans)
Employer-paid garage parking