Client Solutions Specialist jobs in United States
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AlphaGraphics · 10 hours ago

Client Solutions Specialist

AlphaGraphics is seeking a motivated and results-driven Customer Service Specialist to join their growing team. In this role, you will be responsible for following up on qualifying leads and closing sales primarily through phone, email, and virtual meetings.

Communications InfrastructureEmail MarketingGraphic DesignMarketingPrintingProduct Design

Responsibilities

Generate estimates and follow up all inbound inquiries
Present products or services to prospective customers and understand their needs
Build and maintain strong relationships with clients
Manage the inbound sales inquiry pipeline using CRM software
Collaborate with production and account management teams
Maintain accurate records of customer interactions and sales activities

Qualification

MIS systems knowledgeAccount ManagementAnalytical skillsVerbal skillsWriting skillsOrganizational skillsTime-management skills

Required

Possesses a solid knowledge of MIS systems and order entry processes
Handle all communications with customers in a professional and respectful manner
Strong analytical skills (break projects into steps or sets)
Excellent writing and verbal skills
Professional appearance and decorum
Strong organizational and time-management skills

Preferred

Account Management experience is preferred but not required

Benefits

401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Vision insurance

Company

AlphaGraphics

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AlphaGraphics is a print and marketing solutions company that offers signs, offset printing, and mailing services.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2017-10-04Acquired

Leadership Team

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Al Schnell
CEO and President
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Bonnie Rosselli
CEO
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Company data provided by crunchbase