Microsoft · 6 hours ago
Cloud Solution Architect - CTJ - Poly
Microsoft is on a mission to empower every person and every organization on the planet to achieve more. The Cloud Solution Architect (CSA) will serve as a trusted advisor, driving business value through AI transformation by engaging with customers to create actionable solutions and ensure their success with Microsoft technologies.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Be a trusted advisor and drive business value through AI Transformation: Create business value by translating customer challenges into actionable solutions aligned to high ROI customer outcomes. Ensure a seamless, connected experience that fosters satisfaction, loyalty, and long-term value
Drive Customer Success: Lead architectural design, engaging with business and technical decision makers to drive intent and enable sustained usage of Copilot Chat, Agents, and M365 Copilot, securing long-term customer success and renewal
Leverage Agentic AI: Use Copilot prompt engineering and Agent-building expertise to drive AI at scale
Explore growth opportunities: Partner with technical and sales teams to identify opportunities and develop tailored solutions to drive expansion and business value realization
Accelerate Customer AI Transformation Journey: Engage in relevant communities to share expertise, contribute to IP creation, prioritize IP re-use, and learn from others to help accelerate your customer’s AI transformation journey
Embrace a growth mindset: Act as the voice of the customer by proactively sharing insights, feedback, and success stories to inform internal strategy and execution
Learn-it-all: Demonstrate a self-learner mindset through continuous, self-directed learning in areas such as Exchange 2013, Copilot Chat, Agents, M365 Copilot, business value realization, and adoption and change management. Build and maintain technical readiness aligned to Customer Success Unit (CSU) priorities and corporate initiatives
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role
The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
This position requires successful verification of the stated security clearance to meet federal government customer requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
This position requires verification of U.S citizenship due to citizenship-based legal restrictions
Preferred
Technical Certification in Cloud (e.g., Microsoft 365 Certified: Administrator Expert, Azure, Amazon Web Services, Google, security certifications)
Experience/working knowledge of Exchange 2013
4+ years experience working in a customer-facing role (e.g., internal and/or external)
4+ years experience working on technical projects
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
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