American Express · 9 hours ago
Senior Manager, Amex Offers Sales & Customer Success
New York, NY
Full-time
Hybrid
Senior Level
$104K/yr - $175K/yrAmerican Express is a company with a long history of innovation and a commitment to customer service. The Senior Manager will engage in strategic discussions, manage relationships with merchants, and drive revenue growth through the Amex Offers platform, focusing on consultative selling and business development.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Lead strategic partnerships with merchants, with a focus on engaging new partners and driving revenue growth through Amex Offers/Ads
Build an active pipeline of opportunities and deliver compelling sales proposals to drive merchant advertiser engagement by utilizing consultative selling to assess needs, while leveraging industry & marketplace expertise
Cultivate a robust network and multi-level C-Suite relationships with merchant advertisers to grow relationships and Amex Offers engagement
Own end-to-end marketing and insights project planning, delivery, and measurement. Develop and deliver presentations to executives at merchant partners
Qualification
Required
Strong partner management and/or customer success experience, including a track record of success in nurturing existing relationships with internal and external clients that drive commercial outcomes
Strategic thinker with a consultative sales approach
Experience meeting and exceeding sales goals while managing an active pipeline of existing partners
Strong communication skills and executive presence with the ability to probe/diagnose merchant needs and propose real-time customized solutions across all levels of the organization, internally and externally
Effective quantitative skills that enable the analysis of data sets and generation of actionable recommendations with measurable value
Experience translating complex, technical information to a non-technical audience and confidently present to senior management both inside and outside the company
Strong problem solving, project management, analytical and presentation skills
Ability to multitask and prioritize across a portfolio of clients and projects, with high attention to detail
Preferred
Prior experience in media sales or digital advertising a plus
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
Founded in 1850
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
CB Insights
2026-01-23
2026-01-22
Benzinga.com
2026-01-21
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