Starbucks · 2 hours ago
senior technical product manager, retail systems
Seattle, WA
Full-time
Onsite
Senior Level
7+ years expStarbucks is a company dedicated to creating a unique connection through coffee and exceptional leadership. They are seeking a Senior Technical Product Manager to own the technical strategy and performance of integrations with retail technologies, ensuring a seamless experience for their licensees and customers.
CoffeeFood and BeverageRestaurantsTea
Responsibilities
Own and lead the technology roadmap enabling seamless integration between Starbucks’ internal automation systems, platforms and solutions we provide to licensees and customers
Serve as subject matter expert for system integrations, communicating with developers and business leaders to guide decisions and set direction for our online and retail solutions
Support on call rotation with team including 24x7 support & overnight for launching new promotions, products and support to licensees
Travel to Licensee and installation less than 5 times per year 'as needed'
Performs validation of features against customer and business goals and acceptance criteria and works with engineering to define technical solutions for experiment definition and troubleshooting
Manages product planning and development through day-to-day collaboration and decision making with a cross functional team including architects, developers, designers and business or subject matter representatives
Translates customer experience into technical requirements and product solutions
Drives technical solutions for large features/technically complex features independently
Is technically adept on end-to-end system architecture
Creates data flows and functional and technical specifications as needed
Responsible for defining the acceptance criteria of a product feature
Responsible for documentation of requirements, and acceptance criteria per process, provides guidance to others in working team
Works with producers, engineering, and QA to align on feature sizing and delivery planning
Ensures engineering team has needed information on endpoints, inputs and outputs
Determines technical feasibility, dependencies, and constraints of features with support from neighboring technology teams as needed
Identifies technical tradeoffs, escalates risks, and manages mitigation in collaboration with neighbor ST teams to define product performance and effectiveness metrics that measure and benchmark product success
Monitors feature performance to find opportunities to address continuous improvement
Drives optimization and process improvements between product, design, and development teams
Stays abreast of new technology capabilities and leverages knowledge in contributing to product solutions
Works with product managers to scope and prioritize upcoming projects into the roadmap
Qualification
Required
Bachelor's degree or equivalent experience in a related field
Demonstrated ability to use analytics and optimization tools to inform product planning and prioritization (5+ years)
Demonstrated ability to work with design and engineering to deliver customer facing features (5+ years)
Hands on experience in developing roadmaps, priorities, features, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment with variety of stakeholders (5+ years)
Industry experience in a technological environment with a record of successfully delivering complex products (7+ years)
7+ years of industry experience in a technological environment with a record of successfully delivering complex products
Recent experience in building applications for web and/or mobile
Ability to read and understand programming languages
Strong verbal and written communications skills, ability to quickly master new systems and/or processes, capacity to stay organized while managing competing priorities
Prior programming experience a plus
Hands on experience in developing technical roadmaps, story outlines, writing user stories, refining product backlogs, and coordinating/prioritizing conflicting requirements in a fast-paced, changing environment
Detail- and results-oriented, able to analyze data to justify product decisions and apply key learnings
Ability to thoroughly understand complex business and technical issues and influence decision making
Ability to plan for and review technical programming specifications
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Strong verbal and written communications skills
Consistently uses communications skills to influence outcomes
Ability to influence others without authority to get things done in a timely fashion
Ability to balance multiple priorities and meet deadlines
Strong knowledge of agile development practices, methodologies, and tools
Technical knowledge in web and mobile applications preferred
Benefits
Medical, dental, vision, basic and supplemental life insurance
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time (accrued at 1 hour for every 25 hours worked)
Eight paid holidays
Two personal days per year
Participation in a 401(k) retirement plan with employer match
A discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings
Financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources
Access to other educational opportunities
Backup care
DACA reimbursement
Company
Starbucks
Starbucks is a restaurant chain that serves handcrafted ready-to-drink beverages, including coffee, tea, juices, and snack food items.
10001+ employees
H1B Sponsorship
Starbucks has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (208)
2024 (127)
2023 (130)
2022 (172)
2021 (146)
2020 (149)
Funding
Current Stage
Public CompanyTotal Funding
$2.65BKey Investors
Elliott Management Corp.Pershing Square Capital Management
2025-05-06Post Ipo Debt· $1.75B
2024-07-19Post Ipo Equity
2018-10-10Post Ipo Equity· $900M
Leadership Team
Brian R. Niccol
Chairman and Chief Executive Officer
Cathy R. Smith
CFO
Recent News
Morningstar.com
2026-01-23
Company data provided by crunchbase