Loanmax Title Loans · 2 days ago
Bilingual Customer Service Rep
United States
Full-time
Remote
New Grad, Entry LevelLoanmax Title Loans is seeking a Bilingual Customer Service Representative to deliver exceptional support to a diverse customer base across the United States. This role involves effective communication in both English and a second language to address inquiries and resolve issues, contributing to customer satisfaction and retention.
AssociationAutomotiveFinancial ServicesInsuranceLending
Responsibilities
Deliver exceptional support and service to a diverse customer base across the United States
Address customer inquiries, resolve issues, and provide accurate information about products and services
Serve as a primary point of contact, ensuring customer satisfaction by handling requests promptly and professionally
Understand customer needs and provide tailored solutions to contribute directly to customer retention and brand loyalty
Collaborate with internal teams to escalate complex issues and improve overall service quality
Qualification
Required
Effective communication in both English and a second language
Ability to address customer inquiries and resolve issues
Providing accurate information about products and services
Handling requests promptly and professionally
Understanding customer needs and providing tailored solutions
Collaborating with internal teams to escalate complex issues
Improving overall service quality
Company
Loanmax Title Loans
One of America’s most respected companies helping hardworking Americans use the equity in their vehicle to access the cash they need.
Founded in 1990
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase