A-Line Staffing Solutions · 19 hours ago
PHARMACY TECHNICIAN - REMOTE
United States
Full-time
Remote
Entry Level
$16.55/hr - $16.55/hr
1+ years expA-Line Staffing Solutions is seeking a Pharmacy Technician to provide professional phone support in a fully remote setting. The role involves handling high-volume incoming calls related to prior authorization requests and maintaining accurate documentation while adhering to established procedures and quality standards.
Human ResourcesInformation Technology
Responsibilities
Handle high-volume incoming calls from members, providers, and other stakeholders
Provide professional customer service support related to prior authorization requests
Maintain complete, timely, and accurate documentation of approvals and denials
Transfer all clinical questions and judgment-based decisions to the pharmacist
Utilize MS Teams, Outlook, and other internal systems to document and communicate effectively
Adhere to established procedures, timelines, and quality standards
Qualification
Required
Verifiable High School Diploma or GED
Minimum 1 year of experience as a Pharmacy Technician in an administrative or support function
Minimum 1 year of customer service experience in a high-volume call center
Healthcare, social services, or similar environments preferred
Comfortable using the full Microsoft Office Suite
MS Teams and Outlook required; Word and Excel helpful
Advanced computer skills, including word processing and spreadsheets
Excellent written and verbal customer service skills
Preferred
Pharmacy Technician certification (state or national) preferred but not required
Pharm Tech Trainee license will be considered
Company
A-Line Staffing Solutions
A-Line Staffing Solutions is a staffing and recruiting company specializing in pharmaceutical, medical, and IT staffing services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase