Prosperity Bank · 8 hours ago
Debit Card Specialist (Full Time) - Lubbock, Ave. Q
LUBBOCK OPS, LUBBOCK, TX, US
Full-time
Onsite
New Grad, Entry LevelProsperity Bank is a financial institution focusing on banking services. The Debit Card Specialist is responsible for managing debit card operations, including maintenance, fraud mitigation, and customer support, while ensuring compliance with policies and regulations.
BankingFinancial Services
Responsibilities
All associated debit card maintenance
All related activities/efforts in mitigating debit card fraud
All related debit card disputes
Fulfill daily work/functions while adhering to bank policies and procedures and complying with all governmental rules/regulations
Process and balance transaction entries
All associated posting and reconciliation duties are performed timely and accurately
Monitor the department’s support email box and assist banking centers via telephone support
Assist with debit card issues, requests, and other Electronic Banking needs
Cross train with other department associates for other various duties as assigned
Resolve more complex issues presented to the department
Be able to complete given projects with minimal supervision
Serve as backup for day-to-day peer processes
Qualification
Required
High School Diploma or equivalent
Great working knowledge of Microsoft Office, Excel, Outlook, Word, 10-key, typing, etc
General knowledge of compliance and regulations procedures
Well organized
Ability to operate related computer applications and related business equipment
Ability to wear headsets
Attention to detail
Ability to maintain an effective and efficient workflow
Ability to apply logical or scientific thinking to define problems, collect data establish facts, and draw conclusions
Ability to compute discount, interest, profit, and loss; commission markup and selling price; and ratio, proportion, and percentage
Able to perform very simple algebra
Ability to read periodicals, journals, manuals, dictionaries, thesauruses, and encyclopedias
Preferred
Banking experience preferred but not required
Company
Prosperity Bank
Prosperity Bank offers a variety of traditional loan and deposit products to its customers.
Founded in 1984
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Aaron Shelby
DFW Area President
Mays Davenport
Director of Corporate Strategy
Recent News
2026-01-03
Morningstar.com
2025-11-05
Company data provided by crunchbase