Fairfax County Government · 7 hours ago
Administrative Assistant II
Fairfax, VA
Full-time
Onsite
Entry Level
$41K/yr - $69K/yr
2+ years expFairfax County Government is seeking an Administrative Assistant II to provide support within the Child Care Assistance and Referral program. The role involves various administrative duties including managing correspondence, data entry, and assisting with case management services.
GovernmentService Industry
Responsibilities
Responds to general inquiries, such as program information, eligibility, and income guidelines
Forwards calls to appropriate staff
Tracks all incoming correspondence to include client applications and vendor billing
Performs data entry by logging correspondence information into an automated system
Assists in the timely processing of portal applications and vendor billing by immediately disseminating documents/mail/faxes to appropriate staff
Ability to complete tasks in a related sequence using Outlook and other online databases with accuracy and completeness
Ability to establish and maintain effective working relationships, communicate orally and in writing
Ability to review documents received and use scanning software to scan, store and retrieve documents
Assists staff with specific routine case management services such maintaining the VDSS application portal, processing portal applications for child care subsidy and other administrative duties as assigned
Staffs the internal and public facing reception areas serving the public face to face
Verifies requests for goods and services against county contracts and funding sources
Orders goods or services and follows up/resolves discrepancies and ensures delivery
Authorizes requests for goods and services in corporate systems
Ensures appropriate routing and approval of purchase requests
Maintains calendar(s)
Schedules meetings
Makes and cancels appointments
Schedules rooms for classes, meetings, conferences, etc
Coordinates audiovisual, training equipment, refreshment requests
Set up schedules for internal administrative staff to insure that they are available to meet changing work needs
Composes routine correspondence on behalf of the executive/work unit head
Provides administrative support and implements procedures
Establishes/modifies and maintains a system for tracking the progress of work that is the responsibility of the executive/work unit head
Trains and orients new employees
Provides and explains relevant policies and procedures
Explains departmental policy/procedure but does not interpret them
Responds to inquiries that require referencing a variety of sources and utilizing knowledge of the department/county operations
Keys/types complex documents (e.g., technical)
Proofs spelling and grammar
Uses multiple software packages to prepare equations, statistics, tables and/or presentations
Compiles reports from edited drafts
Uses macros and templates developed by others
Performs data entry with some knowledge of department/work unit/program
Manipulates screens for additional entries
Generates routine reports
Creates simple spreadsheets
Maintains databases
Compiles routine factual/numerical reports using readily available information
Qualification
Required
Any combination of education, experience and training equivalent to high school graduation and two years of experience providing administrative support in the assigned functional area(s)
Ability to complete tasks in a related sequence using Outlook and other online databases with accuracy and completeness
Ability to establish and maintain effective working relationships, communicate orally and in writing
Ability to review documents received and use scanning software to scan, store and retrieve documents
Ability to perform data entry into Purchasing/Logistics Enterprise Resource Planning systems and/or Financial Enterprise Resource Planning systems in at least three functions (e.g., create shells, accounts payable processing)
Ability to perform routine Human Capital Management Enterprise Resource Planning system functions (e.g., process PARS, requisitions)
Ability to maintain confidentiality and be sensitive to political issues
Basic skills in the use of Microsoft Word
Basic math skills
Basic skills in the use of applicable Microsoft Office Suite software
Ability to write simple documents
Ability to process and integrate complex data
Ability to establish and maintain effective working relationships with both external and internal contacts
Preferred
Demonstrates extensive experience in human services, including working with the public and managing multiple tasks efficiently
Possesses excellent organizational and interpersonal skills, with a strong commitment to delivering exceptional customer service to a diverse population
Experienced in using automated technology in programs such as Word, Excel, Outlook, case management system, and electronic scanning or similar systems
Displays clear and concise oral and written communication abilities while maintaining professionalism in interactions with the public
Ensures timely action and responses to meet the needs of clients and stakeholders
Experience working in early childhood environment
At least one year of experience in recordkeeping, data entry, banking and customer service
Company
Fairfax County Government
Fairfax County Government is a government administrator organization.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Baptista
Assistant Chief Election Officer (Office of Elections)
Audra Michele Morris
Chief Election Officer
Recent News
2025-03-26
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