EOS Hospitality · 3 hours ago
Events & Catering Administrative Assistant
EOS Hospitality is a company operating Kingston Resorts, a large oceanfront resort in Myrtle Beach. They are seeking an Events & Catering Administrative Assistant to support Catering & Event Managers by organizing and prioritizing duties, ensuring client satisfaction, and managing event documentation and communication.
Hospitality
Responsibilities
To organize, plan and prioritize your duties by developing plans and goals
Timely communication to internal and external clients via telephone, email, written documents or in person
Handling phone calls, e-mails and greeting clients for Catering and Events in a professional, courteous manner
Inputting programs in booking systems, managing VIP guest arrangements, and coordinating site visits
Creating and communication of documents including but not limited to BEOs, group resumes, post event reports, menus, diagrams/floor plans
Working with affiliate groups
Assist with clients and deliver on the client’s expectations
Demonstrate knowledge of job systems, products, booking systems, and processes
Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution for the client
Ensure high quality service by communicating and assisting others to understand the guest needs
Participate in customer site inspections and assist with the sales process as necessary
Other duties as necessary based on business needs
Regular attendance
Qualification
Required
Minimum of 1 year of Administrative Assistant experience
Working knowledge of Microsoft products (Word, Excel, PPT)
Minimum of 1 year of customer service experience
Ability to multi-task and prioritize a heavy workload
Preferred
Prior experience in events and/or catering is a plus!
Benefits
PTO
Health Benefit Plans
401(k) & Company Match
Life Insurance
Maternity/Paternity Leave
Educational Assistance
Free Lunch
Free Health Club Membership
Discounted travel program benefits for team members and their family