Alaska Power & Telephone Company · 1 week ago
Customer Service Representative - Haines, Petersburg or Wasilla, Alaska
Haines, AK
Full-time
Onsite
Entry Level
$24/hr - $24/hr
1+ years expAlaska Power & Telephone Company is a small, employee-owned utility serving over 40 Alaskan communities and villages. They are seeking a full-time Customer Service Representative (CSR) who will assist customers with power and telecom services, process payments, and support billing and administrative tasks.
EnergyTelecommunications
Responsibilities
Assist customers with power and telecom services
Process payments
Answer calls
Support billing and administrative tasks
Help promote our services
Ensure every customer interaction reflects our commitment to reliability and care
Qualification
Required
High School Diploma or GED
1-2 years of office or customer service experience
Proficiency with Microsoft Office and 10-key
Valid driver's license and insurability by AP&T
Willingness to travel occasionally for training or meetings
Ability to pass a background check and drug test
Resilience to Alaska's rugged weather and remote conditions
Benefits
Generous benefits package, including medical, dental, vision, and 401(k)
$5,000 annual medical travel reimbursement
Up to $125 annual medevac insurance reimbursement
Employee stock ownership options
$200.00 in company logowear
Ongoing employee appreciation and recognition
Company
Alaska Power & Telephone Company
Celebrating 60 years of reliability and innovation, Alaska Power & Telephone Company provides energy and communication services to 40 communities stretching from the Arctic Circle to the southernmost tip of Southeast Alaska.
51-200 employees
Funding
Current Stage
Public CompanyTotal Funding
$33.02MKey Investors
U.S. Department of Agriculture
2022-09-22Grant· $33.02M
1999-09-24IPO
Leadership Team
William D. Marks
Chief Executive Officer
Recent News
2024-03-19
2024-02-01
Company data provided by crunchbase