University of Connecticut · 14 hours ago
Administrative Program Support 2
Storrs, CT
Full-time
Onsite
Entry, Mid Level
2+ years expThe University of Connecticut is seeking a full-time Administrative Program Support 2 position in the Payroll Department. This role involves supporting payroll production, providing customer service, and assisting Payroll Managers with various functions.
EducationHigher EducationUniversities
Responsibilities
Supports the Student Payroll Manager and the Special Payroll Manager with the completion of employment transactions including hires, terminations and timesheet exceptions. Research causes for error messaging, resolves data discrepancies and communicates with department liaisons to resolve issues
Assists with various main office functions including screening incoming correspondences and taking appropriate action; providing quality customer service via phone, email and walk-ins, distribution of forms W-2 and form 1042-s; updating address’s in Core-CT and responding to verbal and written requests for information
Assists with reviewing and processing manual timesheets for sick time usage, including running audit reports, verifying balances, and ensuring time used is in accordance with applicable rules and regulations
Supports security tasks for the department across various Payroll systems. Examples of duties include but are not limited to fielding Core-CT access inquiries, assisting with Kuali Build workflow for HireRight (electronic I-9 system) requests, and establishing employee profiles within HireRight
Communicates frequently with employees, hiring departments, the Office of the State Comptroller, Core-CT, and other state agencies to request or provide information, and to resolve discrepancies which may be complex in nature and require advanced knowledge of administrative functions
Supports the NRA Taxation and I-9 Compliance Manager with duties such as auditing and processing Form I9’s (both on paper and in HireRight). Communicates with hiring departments and employees to obtain corrected forms
Performs related work as required
Qualification
Required
Bachelor's degree in business/finance or related field, or equivalent combination of education and experience
Two to four years of related experience in payroll, human resources, or fiscal environment
Demonstrated knowledge of HR, and payroll processes
Excellent interpersonal skills and written communication skills
Ability to solve problems and regularly exercise sound judgement regarding operational and administrative procedures
Demonstrated customer service skills
Ability to manage time and deadlines, and juggle multiple competing priorities
Preferred
Experience in higher education
Experience with PeopleSoft HRMS and/or Core-CT
Benefits
Employee and dependent tuition waivers at UConn
Company
University of Connecticut
The University of Connecticut is a public research university that operates multiple campuses across Connecticut.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$40.68MKey Investors
U.S. Environmental Protection AgencyUS Department of EnergyU.S. Department of Agriculture
2024-10-30Grant· $10M
2024-03-28Grant
2023-06-21Grant· $4.5M
Leadership Team
Mingyu Qiao
Assistant Professor of Innovation and Entrepreneurship (tenure-track)
Recent News
Hartford Business Journal
2026-01-03
Business Wire
2025-12-30
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