Burrell Communications · 17 hours ago
NetSuite Administrator
Chicago, IL
Full-time
Onsite
Mid Level
$80K/yr - $90K/yr
3+ years expBurrell Communications Group is a creative agency focused on amplifying and celebrating culture. They are seeking a NetSuite Administrator responsible for the ongoing administration, support, and optimization of the NetSuite ERP system, while also troubleshooting complex issues and enhancing system performance.
AdvertisingCreative AgencyPublic Relations
Responsibilities
Serve as the primary escalation point for NetSuite issues, independently diagnosing and resolving complex configuration, workflow, permission, integration, and data-related problems
Own day-to-day administration of the NetSuite platform, including user management, role assignments, workflows, dashboards, and system settings
Proactively identify recurring issues, process gaps, and inefficiencies, implementing long-term solutions to improve system stability and usability
Partner with cross-functional teams to ensure NetSuite configurations and workflows align with business processes and operational needs
Develop and maintain saved searches, reports, templates, workflows, and custom scripts to enhance system functionality
Support and maintain integrations between NetSuite and other enterprise systems, ensuring accurate data flow and process alignment
Provide ongoing user support, troubleshooting, and guidance, resolving issues with minimal oversight and escalating only when necessary
Ensure data accuracy and integrity through audits, data cleanup, and effective management of import/export processes
Manage NetSuite updates, upgrades, and new feature releases, including testing and coordination with stakeholders
Create and maintain clear documentation for system configurations, workflows, processes, and support procedures
Demonstrate ownership and initiative by prioritizing work independently, managing multiple requests, and driving system improvements forward
Qualification
Required
Bachelor's degree in computer science, Information Technology, or a related field preferred
3+ years of ERP/NetSuite administration experience
Experience working with WIP workflow is a plus
NetSuite Certifications or similar are a plus
NetSuite implementation experience is a plus
Expertise in data migration, system integration, and third-party applications
Comfortable working in a fast-paced environment, with an ability to manage multiple tasks and deadlines
Excellent analytical, communication, and problem-solving skills
Benefits
Four-Month Paid Parental Leave - Because family comes first.
Company-Wide Holiday Break - We close the last week of December and yes, it’s paid!
Comprehensive Benefits Package - Medical, dental, vision, and more.
Employee Assistance Program (EAP) - Confidential support and mental health services at no cost to you.
Company
Burrell Communications
Burrell Communications is a creative agency that offers marketing communications, advertising, house media planning, and public relations.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2023-10-25Acquired
Leadership Team
Fay Ferguson
Co CEO
McGhee Williams Osse
Co-CEO
Recent News
PR Newswire
2025-08-21
2025-04-02
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