Kelly · 2 hours ago
Customer Service Reprensentative
Palmyra, NY
Full-time
Onsite
New Grad, Entry LevelKelly is a staffing company dedicated to providing limitless opportunities to enrich lives. They are seeking a Customer Service Representative responsible for handling inbound orders in a customer contact center, ensuring accurate data entry, and acting as a liaison between customers and internal departments.
OutsourcingProfessional Services
No H1B
Responsibilities
Perform thorough reviews on incoming orders, including shipping and freight terms, to ensure accurate data entry and that products are shipped according to customer requests
Act as the primary contact and liaison for customers, area managers, regional managers, and internal departments (Marketing, Quality Assurance, Engineering, and Shipping) to clarify quotations and orders
Process sales order changes and notify appropriate individuals following company policy. Edit and correct orders as necessary
Contribute to a positive work environment by working cooperatively across departments and participating in team meetings
Develop and maintain a basic working knowledge of products, services, and company policies to better serve the customer base
Qualification
Required
Education: Associate degree in Business or equivalent professional experience
Communication Skills: Professional verbal and written communication, along with strong active listening skills
Technical Proficiency: Skilled in using a variety of applications within a Windows environment
Adaptability: Ability to perform multiple functions in a fast-paced, evolving working environment
Problem Solving: Strong analytical abilities and high organizational skills
Preferred
ERP Experience preferred
Benefits
Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan
Company
Kelly
We’ve been helping organizations find the people they need longer than any other company in the world.
Founded in 1946
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Chris Layden
Chief Executive Officer
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer
Recent News
Kelly Services, Inc.
2025-11-08
2025-11-08
Company data provided by crunchbase