Health Plan of San Mateo (HPSM) · 5 hours ago
Marketing Coordinator
Health Plan of San Mateo (HPSM) is seeking a Marketing Coordinator to support the MarComm Specialist and Manager by managing the workflow for marketing and communications requests. The role involves coordinating project requests, tracking progress, and ensuring timely delivery of marketing initiatives while safeguarding member health information in accordance with HIPAA regulations.
Health CareMedicalNon Profit
Responsibilities
Review and coordinate project requests to ensure all required information is provided
Liaise with internal and external stakeholders on project requests
Intake and process care plan transition requests, submit requests for language translation or accessibility modifications, and oversee fulfillment through printing
Track MarComm projects, maintain daily status updates, and prepare status reports for the Manager and stakeholders as requested
Identify projects at risk of missing timelines and escalate to the MarComm Specialist or Manager as appropriate
Support, coordinate, and collaborate printing & mailing projects, with Administration department
Safeguard member health information by ensuring its protection and confidentiality in accordance with HIPAA and all applicable regulations
Intake and process all general translations and alternative format requests
Update Marcomm Dashboard and report project status
Adhere to work performance norms and attendance expectations
Perform other duties as assigned
Qualification
Required
Basic skills in organizing and managing files and requests
Basic understanding of marketing data to support mailing strategies
Intermediate proficiency using Microsoft Office applications (e.g., Word, Excel, Outlook, Teams, PowerPoint, SharePoint, OneDrive, etc.)
Intermediate proficiency in Adobe Creative Suite products
Intermediate proficiency skills in project coordination, including tracking tasks, updating project statuses and following established workflows
Basic knowledge of marketing and communications terminology
Basic knowledge of confidentiality, privacy and HIPAA requirements when working with public-facing materials
Working knowledge of how marketing channels (social, print, web) support business objectives
Working knowledge of health information confidentiality, privacy, and security best practices
Ability to communicate effectively, verbally and in writing, with internal and external stakeholders
Demonstrated ability to effectively prioritize tasks and maintain accuracy in daily work
Demonstrated ability to work as part of a team and support team decisions
Demonstrated ability to maintain health information confidentiality and discretion
Preferred
Bachelor's degree and zero (0) to two (2) years of experience in project or operational coordination, preferably within marketing or content, or equivalent preferred
Benefits
HPSM-paid premiums for employee’s medical, dental and vision coverage (employee pays 10% of each dependent’s premiums)
Fully paid life, AD&D and LTD insurance
Retirement plan (HPSM contributes equivalent of 10% of annual compensation)
12 paid holidays a year, 12 paid sick days a year and paid vacation starting at 16 days a year
Tuition reimbursement plan
Employee wellness program
Company
Health Plan of San Mateo (HPSM)
The Health Plan of San Mateo (HPSM) is a local non-profit health care plan that offers health coverage and a provider network to San Mateo County's under-insured population.
Funding
Current Stage
Growth StageRecent News
2025-04-29
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