Zurich North America · 18 hours ago
Claims Specialist (General Liability)
Schaumburg, IL
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $98K/yr
3+ years expZurich North America is seeking a Litigated Claims Specialist to join their Commercial General Liability team. The role involves managing and resolving high-exposure, multi-party commercial general liability claims, while collaborating with internal and external stakeholders to ensure quality and efficiency throughout the claims process.
CommercialFinancial ServicesInsurance
No H1B
Responsibilities
Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence
Partner closely with internal and external counsel, underwriters, and risk professionals
Provide clear, timely communication to customers and stakeholders throughout the claim process
Ensure claims are handled in accordance with regulatory standards and company protocols
Qualification
Required
Bachelor's Degree and 3+ years of experience in Claims or Insurance
Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance
Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance
High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office
Preferred
5+ years of experience handling Commercial General Liability claims
5+ years of experience handling litigation management
Work experience working with a carrier
Effective verbal and written communication skills
Strong analytical, critical thinking, and problem-solving skills
Excellent time management, prioritization, and multi-tasking abilities
Experience in team collaboration and building cross-functional relationships
Proficiency in explaining complex financial and actuarial concepts
Ability to assess the scope and exposure of moderately complex claims
Expertise in the reserving process for indemnity and expenses
Capability to develop and execute negotiation strategies
Skill in identifying nuances in customer and business partner interactions
Proficiency in presenting claim resolution information to stakeholders
Benefits
Competitive pay
Comprehensive benefits
Short-term incentive bonus eligibility set at 10%
Company
Zurich North America
Zurich American Insurance is an international commercial property-casualty insurance provider. It is a sub-organization of Zurich Insurance Group.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
James Bracken
Chief Financial Officer
Ann Chai
Chief Risk Officer
Recent News
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