ESB Financial · 8 hours ago
Part-Time Teller I (Merchant)
Emporia, KS
Part-time
Onsite
New Grad, Entry LevelESB Financial is seeking a Part-Time Teller I to provide essential banking services to customers. The role involves processing transactions, promoting bank products, and ensuring customer satisfaction while adhering to bank policies and procedures.
BankingFinanceFinancial Services
Hiring Manager
Meredith Wagner
Responsibilities
Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing withdrawals; recording night and mail deposits; selling cashier's checks; answering questions in person, via drive thru, by telephone, email, or letter; and adhering to bank policies and procedures
Promotes bank products by answering inquires; informing customers of new services and product promotions; ascertaining customers' needs; and directing customers to the appropriate representative
Provides effective customer service by answering customer questions; investigating and correcting errors independently or by consulting with a supervisor
Reconciles cash drawer by comparing drawer totals to computer proof sheets; maintaining an accurate supply of cash and coin. Balances cash drawer within ten minutes with no more than five unfound errors each month and total offages should not exceed $100 (long or short) in a one-month period
Greets bank customers, opens safe deposit boxes and utilizes bank software program to assist customers
Complies with bank operations and security policies and procedures by participating in various dual-control functions
Maintains customer confidentiality and protects bank operations by guarding customers personal and account information; being vigilant regarding potential information security threats
Develops and maintains an in-depth knowledge of current bank products and services, as well as corresponding bank policies, procedures, and processes, by completing assigned training; stays current on regulations affecting bank products and services
Maintains a professional appearance and work area; dressing in accordance with bank dress code; keeping work area stocked with required supplies; organizing workspace for efficiency and appearance; reporting malfunctions of computers and other equipment
Represents bank in various community, civic, and community reinvestment functions to further enhance the banks image and develop additional business
Contributes to a team effort by completing other duties as needed and/or assigned
Other duties may be assigned
Qualification
Required
High School Diploma or equivalent required
Good attention to detail and ability to minimize errors in work
Good interpersonal and communication skills focused on excellent customer service
Basic understanding of banks products and services
Basic computer skills and basic knowledge of office equipment, such as 10-key skills, Microsoft Outlook
General knowledge of math and financial calculations
Ability to demonstrate positive and helpful demeanor when working with the public
Ability to establish and maintain effective working relationships with staff
Willingness to perform other duties as assigned
Company
ESB Financial
ESB Financial provides banking, investment, and mortgage services.
Founded in 1901
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Black
President , CEO
Mike Sikes
Executive Vice-President/Chief Lending Officer
Recent News
Business Wire
2025-02-21
Company data provided by crunchbase