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Confidential · 8 hours ago

Bi-lingual Community Outreach Program Coordinator

New York, NY

Full-time

Hybrid

Mid Level

4+ years exp

Confidential is seeking a Bi-lingual Community Outreach Program Coordinator to be a key member of their Office of Victim's Services (OVS)-funded team. This role involves managing outreach, direct service delivery, and ensuring compliance with program requirements while fostering community partnerships, particularly with Spanish-speaking communities.

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Responsibilities

Serve as a first point of contact for program participants, providing a warm, trauma-informed approach to engagement

Conduct and collect intake and exit forms to assess participant needs, track progress, and evaluate outcomes

Assist in facilitating support groups, healing-centered workshops, and skill-building trainings in partnership with the Project Manager

Provide crisis response and de-escalation support when needed, including during seminars or community events

Support the completion and submission of court or mandated program documentation on behalf of participants

Assist participants in navigating resources, referrals, and community services that support their safety and healing

Availability to provide on-call support for urgent participant needs, crisis situations, or time-sensitive program matters, as required

Foster meaningful relationships with program participants to encourage ongoing engagement

Organize and participate in outreach activities, tabling events, and training coordination

Ensure that all engagement efforts are inclusive, culturally responsive, and trauma-informed

Work with the team to develop creative strategies for retaining participants and increasing workshop attendance

Help maintain effective communication with community partners and referral agencies

Assist with organizing partner trainings, shared data collection, and referral processes

Attend meetings or events with partner organizations as needed to represent the project

Collaborate with the Project Assistant to collect, track, and store all relevant documentation

Ensure participant records and activity logs are complete, accurate, and VOCA-compliant

Contribute to OVS-required programmatic reporting (e.g., PMTs) by organizing data and summarizing activities

Maintain confidential information according to federal and state guidelines

Support leadership in identifying funding opportunities, including researching potential grants and assisting with proposal preparation when needed

Participate in regular check-ins and planning meetings with the Project Manager

Provide support and mentorship to new staff or interns as needed

Offer insight and feedback during team evaluations to improve program structure and participant experience

Assist with shared leadership on specific program initiatives or campaigns

Qualification

Community outreach experienceTrauma-informed careSpanish speakingData collection experienceOrganizational skillsSocial justice commitmentSurvivor advocacyInterpersonal skillsTime management

Required

Minimum 4-5 years of experience in community programs, social services, or nonprofit environments

Demonstrated experience working with survivors of trauma, youth, or justice-involved individuals preferred

Familiarity with trauma-informed care, restorative justice, or healing-centered engagement approaches

Excellent communication and interpersonal skills

Strong organizational and time management abilities

Experience with data collection, forms, or grant reporting is a plus

Ability to work independently while contributing to a collaborative, mission-driven team

Commitment to social justice, racial equity, and survivor advocacy

Spanish Speaking required

Company

Confidential

Silicon Valley, California US, US

51-200 employees

Funding

Current Stage

Growth Stage

Leadership Team

Roshan Syed

Global Talent Partner

Company data provided by crunchbase