IT Support Technician jobs in United States
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AAON, Inc. · 15 hours ago

IT Support Technician

AAON, Inc. is a company that provides technical support and assistance for internal users across various departments. The IT Support Technician will diagnose and resolve computer software and hardware issues, ensuring smooth daily performance of the organizational computer systems.

Energy EfficiencyHeating Ventilation and Air Conditioning (HVAC)IndustrialManufacturing
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H1B Sponsor Likelynote

Responsibilities

Provides first-level technical support to end-users via phone, email or in person
Troubleshoots and resolves hardware, software, and network issues promptly and effectively
Installs, configures, and maintains computer systems, peripherals, and software applications
Assists with user account management including password resets and access permissions
Performs routine maintenance tasks, such as system updates, backups, and antivirus scans
Documents support activities, solutions, and procedures for future reference
Collaborates with other IT team members to ensure smooth operations of IT systems and services
Participates in IT projects and initiatives as assigned

Qualification

Technical supportTroubleshootingComputer hardware/softwareMS Office proficiencyUser account managementAnalytical skillsMulti-taskingProblem solvingInterpersonal skillsCommunication skillsOrganizational skills

Required

High School Diploma or equivalent required
Advanced proficiency in all MS Office programs
Must demonstrate analytical, problem solving, and interpersonal skills
Excellent written and verbal communication skills
Ability to work independently and with others
Strong technical computer programming and trouble-shooting skills
High attention to detail
Demonstrates strong multi-tasking capabilities and organizational skills

Preferred

Associate or Technical degree in Computer Science, Digital Programs, or related field preferred
1 year of experience working in a service-oriented call center preferred
Certifications in other data analytics and coding programs such as Python, JavaScript, or C++ is a plus

Benefits

Tuition reimbursement
Paid time-off
Paid holidays
Healthcare insurance & Health Savings Accounts
Profit sharing or Annual Incentive Plan Bonus
Premium 401(k) plan

Company

AAON, Inc.

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Driving the industry forward through the design, manufacturing, and rigorous testing of premium HVAC equipment.

H1B Sponsorship

AAON, Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$80M
2024-12-18Post Ipo Debt· $80M
1991-01-04IPO

Leadership Team

G
Gary Fields
Chief Executive Officer
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Roberto Giacomelli
Senior Vice President of Operations
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Company data provided by crunchbase