UFCU · 12 hours ago
Consumer Lending Lien and Title Specialist 1
Austin, TX
Full-time
Onsite
Entry Level
1+ years expUFCU is a credit union dedicated to empowering financial success for its members. The Consumer Lending Lien and Title Specialist 1 is responsible for managing lien administration processes and ensuring accurate documentation for consumer lending collateralized loans.
Responsibilities
Complete lien filing documents (all states) for all consumer loan types requiring lien perfection, including automobiles, boats, RVs, trailers, or any other collateral requiring a lien recording
Process individual requests or files needing a Release of Lien
Accurately and efficiently research, resolve, correct, or perform follow-up of all necessary departmental reports, including Symitar (core), Infinity Loan Origination System (LOS), Engage Customer Relationship Management (CRM), DealerTrack, or others
Prioritize title processing to ensure timely completion, particularly for loans involving changes in ownership on the title, out-of-state titles, or new/renewed registration
Process all title work, including remittance of payments/checks for appropriate fees to the corresponding county or state agency, within designated timeframes of receiving the original title and all supporting documents
Properly log and file titles/title work in the necessary systems as required
Perform occasional delivery of title documents directly to local tax office
Promptly and consistently follow up with necessary parties if original title and/or supporting documents are not received in a timely manner. Necessary parties may include, but are not limited to, UFCU Consumer Lending team, other financial institutions, members, dealerships, and insurance companies
Process payments and perform any needed follow-up to dealerships
Effectively manage inbound calls and handle member escalations
Schedule and/or coordinate system testing and participate in departmental projects as needed
Adhere to all company policies, procedures and business ethics codes
Complete required regulatory training as assigned
Maintain strict adherence and compliance to all laws, rules, regulations and internal controls specific to your role, including but not limited to Bank Secrecy Act, Anti-Money Laundering, USA Patriot Act, OFAC and Fair Lending regulations
Qualification
Required
High School diploma or equivalent
Minimum of one (1) year of experience working with Consumer Lending title and lien processes
Must be bondable
Preferred
One year of financial institution experience, preferably with Credit Unions
Experience with Infinity Loan Origination System (LOS), Engage Customer Relationship Management (CRM), or DealerTrack
Experience with Microsoft Word, Microsoft Excel, Symitar (Episys), Crystal Reports or other SQL query software
Experience servicing consumer loans
Bilingual in English and Spanish
Benefits
Competitive compensation and benefits package
Company
UFCU
Empowering our Members to achieve financial success and brighter futures. Federally Insured by NCUA. Equal Housing Lender.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Michael Crowl
CEO & President
Rhonda Pavlicek, MBA, CPA
Executive Vice President of Finance & Risk / Chief Financial Officer
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