Senior Insights Manager jobs in United States
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Tempur Sealy International · 7 hours ago

Senior Insights Manager

Tempur Sealy International is committed to improving sleep through innovative bedding products. The Senior Insights Manager is responsible for delivering actionable insights that drive business improvements and enhance customer experience across their journey by utilizing quantitative and qualitative analytics.

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H1B Sponsor Likelynote

Responsibilities

Conduct quantitative research and analyses (survey design, programming, analysis, and reporting) as well as qualitative research and analyses (e.g., discussion guide design, synthesizing open ended responses into themes) resulting in actionable recommendations
Design, execute, and deliver insight studies to uncover consumer needs and solutions that elevate the “voice of the consumer” in all key development initiatives
Be an expert in data analysis, visualization, reporting, and storytelling in order to turn customer feedback and other operational data into actionable insights to improve customer experience
Collaborate with partners to deliver predictive and prescriptive insight, integrating advanced analytics, behavioral data, and AI-driven modeling
Enhance and scale process to deliver timely, accurate, and actionable analytics, insights, and recommendations
Collaborate with other internal teams, across both Tempur Sealy and Mattress Firm, and external partners to enhance insights and create a holistic view of the customer that informs priorities, journey mapping, and brand health
Communicate effectively with business partners, translating complex ideas into compelling, actionable recommendations, data visualizations, and dashboards
Serve as a key member of the Customer Insights team, advising business partners on best research methods given business goals
Maintain a strong pulse on market trends, competition, and customer feedback. Stay abreast of how AI and emerging digital technologies are reshaping the Consumer Shopping Journey — from search and consideration to purchase and post-purchase engagement
Speak up and defend the consumer POV while successfully building productive working relationships with colleagues
Regular travel is anticipated in this position to support research projects and visit Somnigroup offices across the United States
Perform other duties as assigned

Qualification

Data analysisQuantitative researchQualitative researchData visualizationStorytellingMarket trends awarenessCollaborationCommunication

Required

Conduct quantitative research and analyses (survey design, programming, analysis, and reporting) as well as qualitative research and analyses (e.g., discussion guide design, synthesizing open ended responses into themes) resulting in actionable recommendations
Design, execute, and deliver insight studies to uncover consumer needs and solutions that elevate the 'voice of the consumer' in all key development initiatives
Be an expert in data analysis, visualization, reporting, and storytelling in order to turn customer feedback and other operational data into actionable insights to improve customer experience
Collaborate with partners to deliver predictive and prescriptive insight, integrating advanced analytics, behavioral data, and AI-driven modeling
Enhance and scale process to deliver timely, accurate, and actionable analytics, insights, and recommendations
Collaborate with other internal teams, across both Tempur Sealy and Mattress Firm, and external partners to enhance insights and create a holistic view of the customer that informs priorities, journey mapping, and brand health
Communicate effectively with business partners, translating complex ideas into compelling, actionable recommendations, data visualizations, and dashboards
Serve as a key member of the Customer Insights team, advising business partners on best research methods given business goals
Maintain a strong pulse on market trends, competition, and customer feedback. Stay abreast of how AI and emerging digital technologies are reshaping the Consumer Shopping Journey — from search and consideration to purchase and post-purchase engagement
Speak up and defend the consumer POV while successfully building productive working relationships with colleagues
Regular travel is anticipated in this position to support research projects and visit Somnigroup offices across the United States
Perform other duties as assigned

Benefits

Generous Paid Time Off
Competitive Medical, Dental & other wellness programs
Disability and Life Company Paid
Retirement Plan Options
Generous Employee Purchase Discounts

Company

Tempur Sealy International

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Iconic brands. Storied history. Industry-leading innovation. Tempur Sealy International, Inc. is the world's largest bedding provider.

H1B Sponsorship

Tempur Sealy International has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (3)
2021 (2)
2020 (1)

Funding

Current Stage
Public Company
Total Funding
$4.25B
2025-05-12Post Ipo Secondary· $0.15M
2024-10-04Post Ipo Debt· $1.6B
2023-10-11Post Ipo Debt· $1.65B

Leadership Team

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Bhaskar Rao
EVP & CFO
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B. Micki Thomas, PHR
HR Business Partner
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Company data provided by crunchbase