Aleut · 18 hours ago
Arctic Home Living Service Technician II
Anchorage, AK
Full-time
Onsite
Entry Level
$26/hr - $30/hr
1+ years expAleut is a company focused on delivering exceptional customer service. The Service Technician II is responsible for providing service, installation, and maintenance support for hot tubs, saunas, cold plunges, and water treatment systems, requiring a high degree of technical skill and professionalism.
Executive Office
Responsibilities
Champion Aleut Energy values: Integrity, Teamwork, Quality, Innovation, Compassion and Sustainability
Deliver high-quality customer service and technical support during service calls and installations
Communicate professionally with clients and team members, representing the company in a positive manner
Perform maintenance, diagnostics, and repairs on hot tubs, water systems, cold plunges, and saunas
Troubleshoot mechanical, electrical, and plumbing issues, ensuring repairs are completed correctly
Conduct quality inspections on equipment pre-delivery and post-installation
Assist with service inventory by tracking, receiving, and organizing parts and supplies for service jobs
Safely manage and care for tools, materials, and equipment to ensure proper use and prevent loss or damage
Maintain a clean, organized job site and company vehicle; load and unload materials and follow all safety protocols to ensure readiness and safety
Safely operate company vehicles while driving to remote and challenging job site locations
Perform vehicle inspections and routine maintenance (DVIR reports)
Use ERP and other tracking tools to maintain service records, estimates, work orders, and warranty documentation
Attend company-provided training and participate in meetings
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent required
One (1) year of experience in field service, mechanical repair, or related trade
Valid driver's license with a clean Motor Vehicle Record (MVR) check
Able to pass background check and obtain/maintain a DOT Medical Examiner's Certificate (within 2 weeks of hire)
Experience operating or willingness to be trained on heavy equipment (forklift, skid steer, etc.)
Willingness to travel within Alaska for multi-day service trips as needed
Strong technical aptitude with mechanical, electrical, or plumbing systems
Ability to read and interpret manuals, schematics, and work orders
Excellent communication and customer service skills
Strong troubleshooting and problem-solving skills
Reliable, self-directed, and organized
Comfortable working independently in remote or extreme environments
Ability to prioritize and manage multiple tasks
Proficient with basic hand and power tools
Basic computer and documentation skills
Ability to lift, carry, and move equipment and materials weighing up to 75 lbs. unassisted and push/pull up to 1200 lbs. with assistance
Must be able to work in confined spaces such as crawlspaces and attics
Climb ladders or stairs while assisting with equipment up to 250 lbs., using dollies or lifting devices
Ability to stand, bend, kneel, crouch, climb ladders, and work overhead for extended periods
Stand or walk for up to 10 hours per day on uneven, icy, or slippery surfaces
Manual dexterity to handle small parts and tools with precision
Perform repetitive tasks using hand tools and power equipment
Visual acuity and color vision to identify electrical components and safety hazards
Tolerance for exposure to various weather conditions, noise, dust, and environments that may be hot, cold, or wet ranging from -45°F to 90°F
Operate power tools, heavy equipment, and drive service vehicles for extended periods
Independently operate motor vehicles in remote and challenging terrain
Preferred
Experience with Alaska Native Corporations
Associate's degree or technical certification
Experience in hot tub, water treatment systems or related trades
Familiarity with residential, commercial, or industrial spa and water treatment systems
Benefits
401K - Employer matching up to 4%.
100% Employer paid Dental/Vision for employees and their qualified dependents.
100% Paid Employee Life Insurance / Disability.
Advance your career with exclusive tuition benefits—Aleut employees and subsidiaries enjoy in-state tuition rates plus a 10% discount on University of Alaska Fairbanks online courses and certifications.
Company
Aleut
The Aleut Corporation is an Alaska Native corporation whose mission is to maximize dividends and opportunities for our shareholders.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Skoey Vergen
President and CEO
Mandy Hawes
Chief Operating Officer
Recent News
2025-10-06
2025-10-06
Company data provided by crunchbase