Omnicom Production · 16 hours ago
Creative Operations Lead | PR
Buffalo-Niagara Area
Full-time
Hybrid
Senior Level, Lead/Staff
$3,500/wk - $4,000/wk
10+ years expOmnicom Production is a specialist studio within Omnicom focused on delivering integrated content and public relations solutions. The Creative Operations Lead will serve as the operational backbone of the creative organization, managing creative projects and resources while ensuring high-quality delivery and efficiency across teams.
ContentCreative AgencyMedia and Entertainment
Responsibilities
Own and evolve creative operations processes, including intake, scoping, resourcing, timelines, and delivery frameworks
Lead day-to-day and forward-looking resource management, balancing workloads across creative teams to ensure optimal utilization, efficiency, and team health
Maintain flexibility to support teams and projects outside of standard business hours when needed, in line with the demands of a fast-moving PR environment
Partner with creative and account leadership to forecast resource needs based on pipeline, scopes, and priorities
Assess staffing needs and make recommendations around resourcing models, timelines, and tradeoffs
Proactively identify capacity risks and resolve resourcing conflicts before they impact delivery
Establish and maintain consistent production and resourcing standards across teams
Identify inefficiencies in workflows and staffing approaches and implement scalable solutions
Ensure billing and POs are in place at the start of each production
Lead multiple creative projects simultaneously, partnering with account and creative teams to ensure work is delivered on time, on budget, and within scope
Develop and oversee detailed project workplans, schedules, budgets, and communications to ensure teams are fully briefed and aligned
Determine all facets of each project to create clear, comprehensive creative briefs that address internal and external requirements
Monitor and track projects, produce status reports, and proactively identify risks and solutions to keep work moving forward
Lead production of deliverables across print, digital, video, and paid media assets, including banners and social content
Manage communication and approvals across creative, account, and client teams, ensuring clean and thorough handoffs
QA all creative deliverables to ensure accuracy, consistency, and adherence to brand and regulatory standards
Act as a trusted advisor to creative, account, and client teams on feasibility, timelines, and resourcing strategy
Build strong working relationships across disciplines and with external vendors
Mentor and support producers and project managers, helping elevate operational and resourcing maturity across the team
Manage and escalate issues thoughtfully, maintaining clarity and confidence in high-pressure or time-sensitive situations
Oversee and manage third-party vendor relationships, including print, media, photography, and video partners
Qualification
Required
Minimum of 10 years of experience in creative production, project management, and/or creative operations, preferably within a fast-paced agency environment
Proven experience managing complex creative workflows and allocating resources across multiple concurrent projects
Strong understanding of the creative process, brand standards, and print, digital, web, and video deliverables
Extensive experience developing and managing workplans, budgets, timelines, and production schedules
Demonstrated ability to lead resource planning, forecasting, and capacity management for creative teams
Exceptional organizational, analytical, and problem-solving skills with outstanding attention to detail
Clear, confident written and verbal communication skills
Ability to remain calm, decisive, and collaborative in fast-moving or ambiguous situations
Knowledge of asset management systems, archival best practices, and required file types by medium
Understanding of Adobe Creative Cloud applications (InDesign, Photoshop, Illustrator, Acrobat, Premiere)
Proficiency with Microsoft Office and project management tools
Preferred
Experience with experiential activation and influencer programs a plus
Company
Omnicom Production
Omnicom Production is a creative agency that offers content development and media production services.
1001-5000 employees
Funding
Current Stage
Late StageRecent News
2026-01-24
2025-12-20
Company data provided by crunchbase