Whiskey Cake Kitchen & Bar · 4 hours ago
WC-Host/Door
Whiskey Cake Kitchen & Bar is a vibrant restaurant focused on delivering exceptional guest experiences. They are seeking a WC-Host/Door to interact with guests, manage reservations, and ensure a welcoming environment.
Restaurants
Responsibilities
Interact with all guests and co-workers in a professional, hospitable, and friendly manner
Arrive on time for scheduled shifts, ready to work. The proper uniform should be worn at all times including dress, make-up, hair, and jewelry
Properly accept and book reservations. When there is not the guest’s desired time available, offering an alternative time slot or option to ensure the guest joins us
Calculate, note, and quote accurate wait times. When the wait is extensive, being sure to offer the bar for cocktails and appetizers before heading to the table for dinner
Keep floors, entry, and aisleways clean and free of debris
Assist in bussing tables, when we are on a wait or in need of a table immediately
Provide guests “right of way” and assist guests needing directions around the restaurant
Genuinely thank all departing guests for dining with us and welcome all guests joining us
Be familiar with all restaurant information to be able to answer any guest questions or address any concerns
Answer all phone calls and fulfill any guest needs; be able to place calls on hold when needed or direct the call to the proper department; communicate any important information to the managers on duty
Qualification
Required
Fun, energetic, and work with a genuine care for the guest experience
High School diploma or equivalent
Must be able to read, write, and speak English
Stand for long periods & be able to lift a minimum of 50 lbs
Preferred
Prior restaurant experiences is desired, but not required
OpenTable experience is a plus
Benefits
Medical Insurance benefits are available for hourly workers who average 30 hours per week within 90 days of hiring or average 30 hours per week at the next open enrollment.
401k available after 1 year (12-month period with 1,000 hours of service) and must be 21 years or older.
Multiple pathways for growth and development.