Town and Country Resort · 14 hours ago
Lap it Up/Lapper Manager
San Diego, CA
Full-time
Onsite
Entry, Mid Level
$70K/yr - $70K/yr
2+ years expTown and Country Resort is seeking a Lapper / Lap It Up Manager to oversee pool operations and leisure activities, ensuring an exceptional experience for guests. This role involves leading poolside service teams, managing safety protocols, and maintaining high standards of service and cleanliness.
Responsibilities
Oversee daily pool and leisure activity operations to deliver a welcoming, engaging, and memorable guest experience for families and leisure guests
Ensure consistent, high-quality poolside food and beverage service
Actively manage the pool environment, anticipating guest needs and resolving concerns promptly and professionally
Lead, train, schedule, and supervise servers, bartenders, pool attendants, and lifeguards
Set clear performance expectations and foster a positive, service-driven team culture
Conduct coaching, performance feedback, and disciplinary actions as needed
Manage the lifeguard team to ensure a safe pool and waterslide operation at all times
Enforce all safety protocols, emergency procedures, and aquatic regulations
Coordinate safety drills, certifications, and ongoing training for aquatic staff
Maintain a clean, sanitary, and well-organized pool and deck area at all times
Ensure compliance with health department standards and company cleanliness protocols
Partner with maintenance and housekeeping teams to address facility needs promptly
Assist with labor management, scheduling, and cost controls
Support inventory management for poolside food, beverage, and supplies
Prepare reports and communicate operational needs to leadership
Qualification
Required
Minimum 2–3 years of management experience in hospitality, recreation, aquatic operations, or food and beverage
Strong leadership, communication, and guest service skills
Knowledge of pool safety standards, sanitation requirements, and aquatic operations
Lifeguard certification, CPR/AED, or ability to obtain required certifications
Ability to work flexible schedules, including weekends and holidays
Ability to work outdoors for extended periods
Ability to stand, walk, and move throughout the pool facility for long durations
Ability to respond quickly in emergency situations
Able to lift, push and pull up to 40 lbs
Company
Town and Country Resort
San Diego’s Town and Country Resort offers a unique, mid-century modern design and laid-back Southern California vibe.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase