Conklin Metal Industries · 4 hours ago
Inside Sales Associate
Conklin Metal Industries is a family-owned company that has been serving the HVAC and sheet metal industry since 1874. They are seeking an Inside Sales Associate to be the go-to expert at their Tampa branch, helping customers and supporting Territory Managers to maintain sales and build relationships.
ConstructionHeating Ventilation and Air Conditioning (HVAC)
Responsibilities
Support Territory Managers with quotes, order entry, and product sourcing
Handle customer sales via phone, email, and walk-ins
Conduct weekly outbound calls to existing customers
Provide expertise on our product lines and help set up new accounts
Monitor customer trends and share insights with the branch and sales team
Communicate inventory needs to the Branch Manager and Replenishment team
Partner with Item Maintenance for new product setups
Assist with credit inquiries and customer-specific requirements
Qualification
Required
Strong communication and customer service skills
Proficient in Microsoft Outlook, Office 365, Word, and Excel
Familiarity with ERP systems (we use Prophet 21 / P21)
Organized, detail-oriented, and able to multi-task
Comfortable in a fast-paced environment and willing to pitch in wherever needed
Preferred
Prior phone-based or inside sales experience a plus
Knowledge of duct fabrication and the HVAC industry is a big plus